Startup Professionals Musings

NOVEMBER 15, 2019

Almost any startup can start with Excel, and move to open-source data analysis tools, including Python or RStudio. It’s the same for customers and products, where analytics have long proven their value. Efficiency in the workplace is the time it takes to do something, but it can ignore work quality and customer impact.

Analytics 245

Analytics Metrics Employee Open Source 245

Both Sides of the Table

NOVEMBER 14, 2017

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. Innovate In the early years of a startup there is a lot of kinetic energy of enthusiastic innovators looking to launch a product that changes how an industry works.

Operations 286

Operations New York City Technical Review Startup 286

Steve Blank

MARCH 15, 2017

I was having a second coffee with an ex student, now the head of a marketing inside a rapidly growing startup. His company had marched through customer discovery, learning about the customer problem, validated solutions and was now scaling sales and marketing. Titles in a startup are not the same as what your job is.

Startup 329

Startup PR Public Relations Channel 329

Startup Professionals Musings

AUGUST 24, 2022

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Leaders and investors need to know if you have and are tapping into your key sources of relevant data, including web analytics, sales management data, and customer relationship management (CRM) software.

Acquisition 250

Acquisition Cost Customer Sales Cycle 250

Both Sides of the Table

DECEMBER 11, 2022

Something happened in the past 7 years in the startup and venture capital world that I hadn’t experienced since the late 90’s — we all began praying to the God of Valuation. How might our next phase of the journey seem brighter, even with more uncertain days for startups and capital markets? What happened? There was no money train.

Valuation 466

Valuation San Francisco Ratchet Liquidation Preference 466

Startup Professionals Musings

JANUARY 22, 2023

In my experience, the Silicon Valley startup model, focused on disrupting established industries, has treated the USA well and created some great global businesses. It has played almost no role in the emergence of current non-US bred startups, including Alibaba in China, Waze from Israel, Paytm in India, and many more.

Global 345

Global Silicon Valley Marketing Indonesia 345

Startup Professionals Musings

NOVEMBER 9, 2019

Even in this age of globalization and virtualization, the geographic area where you choose to live and work can still make or break your startup business. Of course, there are always exceptions, but how much added risk do you need for your startup? Exposure to customers, incumbents, and competitors all drive success.

Las Vegas 243

Las Vegas Silicon Valley Arizona Montana 243

Startup Professionals Musings

DECEMBER 13, 2019

In the interests of helping you work smarter and last longer, I would like to offer my top ten list of key resource drains to avoid in early businesses and startups, based on my years of advising entrepreneurs and my own business experience: Expanding your product line too quickly for scaling. Use multiple small orders at first.

Technical Review 306

Technical Review Metrics Social Media Channel 306

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Technical Review 385

Technical Review Salary Metrics Matching 385

Startup Professionals Musings

MAY 1, 2020

In my experience, the Silicon Valley startup model, focused on disrupting established industries, has treated the USA well and created some great global businesses. It has played almost no role in the emergence of current non-US bred startups, including Alibaba in China, Waze from Israel, Paytm in India, and many more.

Silicon Valley 312

Silicon Valley Indonesia Venture Capital Global 312

Both Sides of the Table

SEPTEMBER 15, 2022

At our mid-year offsite our partnership at Upfront Ventures was discussing what the future of venture capital and the startup ecosystem looked like. Pitchbook estimates that there is about $290 billion of VC “overhang” (money waiting to be deployed into tech startups) in the US alone and that’s up more than 4x in just the past decade.

Technical Review 416

Technical Review Pre-Money Valuation San Francisco Valuation 416

TechEmpower

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers?

Developer 520

Developer Technical Review CTO Hire Fractional CTO 520

Startup Professionals Musings

OCTOBER 14, 2022

For early-stage startups, the goodwill component can easily exceed the size of all the financial elements together, or can just as easily mark a company with good financials as not investable. For startups, the entrepreneur and founder is almost always the face of the company. Focus on talent and people growth.

Technical Review 323

Technical Review Due Diligence Valuation Leadership 323

Steve Blank

SEPTEMBER 17, 2024

Finding a customer for your product in the Department of Defense is hard: Who should you talk to? Looking for DoD customers How do you know if they have money to spend on your product? Today, a new class of startups are attempting to sell these products to the Defense Department. But startups? So I wrote one.

Programming 249

Programming Customer Portfolio Government 249

Startup Professionals Musings

APRIL 28, 2021

Almost every entrepreneur and new business owner I mentor is certain that his/her idea has a very high probability of success, and all find it hard to believe that ninety percent of startups ultimately fail. Look for validation from your mainstream customers. Even non-profits need income to run a business.

Technical Review 329

Technical Review Merger Software Review Acquisition 329

Startup Professionals Musings

AUGUST 13, 2022

Even in this age of globalization and virtualization, the geographic area where you choose to live and work can still make or break your startup business. Of course, there are always exceptions, but how much added risk do you need for your startup? Exposure to customers, incumbents, and competitors all drive success.

Las Vegas 309

Las Vegas Silicon Valley Arizona Montana 309

Startup Professionals Musings

JANUARY 15, 2020

For early-stage startups, the goodwill component can easily exceed the size of all the financial elements together, or can just as easily mark a company with good financials as not investable. For startups, the entrepreneur and founder is almost always the face of the company. Focus on talent and people growth.

Valuation 311

Valuation Technical Review Due Diligence Leadership 311

Startup Professionals Musings

FEBRUARY 8, 2020

As a long-time mentor to entrepreneurs, here is my collection of smart risks that investors and I look for in new startups: Focus on a tough customer problem rather than a fun technology. Investors hate technology solutions looking for a problem, due to the high risk of no customers. Customers like leaders, not followers.

Management 322

Management Entrepreneur Forecast Stock Options 322

Startup Professionals Musings

JUNE 2, 2021

I like the summary of the competitive reality in a new book, “ Rethinking Competitive Advantage: New Rules for the Digital Age ,” by Ram Charan, who relates a wealth of current experience from global clients: Customers expect a personalized experience. Features, availability, and brand are just the price of entry.

Software Review 355

Software Review Algorithm Global IPO 355

Startup Professionals Musings

NOVEMBER 2, 2022

As a long-time mentor to entrepreneurs, here is my collection of smart risks that investors and I look for in new startups: Focus on a tough customer problem rather than a fun technology. Investors hate technology solutions looking for a problem, due to the high risk of no customers. Customers like leaders, not followers.

Forecast 304

Forecast Stock Options Technical Review Metrics 304

Steve Blank

JANUARY 17, 2023

Three types of organizations – Incubators, Accelerators and Venture Studios – have emerged to reduce the risk of early-stage startup failure by helping teams find product/market fit and raise initial capital. They do the most to de-risk the early stages of a startup. Reducing Startup Risk.

Technical Cofounder 368

Technical Cofounder Intellectual Property Technical Review Incubator 368

The Startup Magazine

FEBRUARY 7, 2025

It’s not just about moving goods but also about optimizing routes and providing exceptional customer service. Freight management software helps brokers track shipments in real-time, optimize routes, and easily analyze performance metrics.

Developer 130

Developer Technical Review Software Review Reputation 130

Steve Blank

JUNE 20, 2022

He previously cofounded several enterprise software startups, and his previous job was building a new innovation organization from scratch inside another large company. Had a continuous customer discovery to create products that customers need and want. Instrument the process with metrics and diagnostics.

CTO 368

CTO Technical Cofounder CTO Hire Incubator 368

Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. Metrics are used to manage process rather than creation of new capabilities, outcomes and speed to deployment. Companies Run on Process. are obstacles for innovation.

Government 322

Government Technical Review Acquisition Metrics 322

VC Cafe

MARCH 1, 2024

Most startups equate the process of fundraising to dating – founders have to typically kiss a lot of frogs until the find the right fit. Climate tech – We have a fair chance of avoiding catastrophic climate change if startups offer commercial solutions to decarbonize society or remove carbon from the atmosphere.

Artificial Inteligence 176

Artificial Inteligence Technical Review Software Review Generative AI 176

Startup Professionals Musings

OCTOBER 27, 2021

Most of the entrepreneurs I meet as an investor and advisor have no shortage of right-brain thinking, showing vision and creativity, but often don’t realize that their potential is being limited by a balancing focus on results, metrics, and customer specifics. Listen to customer feedback and tune your vision.

Technical Review 332

Technical Review Metrics Leadership Technology 332

View from Seed

JULY 8, 2020

Today I’m excited to announce the relaunch of our most popular resource ever: board meeting deck templates for seed-stage startups, now in conjunction with an investor update email template. The remainder of the email should include other highlights, core business metrics, financial metrics, challenges, goals, asks & thanks.

Email 331

Email Seed Stage Syndicate Syndication 331

Startup Professionals Musings

AUGUST 7, 2020

In the short term you need customers to find you at any price, and in the longer term you need revenue, profit, and return loyalty. Although his focus is naturally on bigger companies, I contend that his recommended strategies apply equally well to entrepreneurs and startups: Demand a mindset of deep thinking for the long term.

Technical Review 312

Technical Review Due Diligence Merger Social Media 312

Startup Professionals Musings

DECEMBER 27, 2019

Every new business dreams of growing from a startup to a global market leader in a few years, like Amazon.com, but that goal is elusive. My simple answer is that they keep their focus on customers, rather than technology. Jeff Bezos has kept his focus on customers. Incorporate AI-powered data and metrics systems.

Global 308

Global Marketing Technical Review Algorithm 308

Startup Professionals Musings

NOVEMBER 30, 2022

As an investor in startups, I most often see entrepreneurs who are technologists, or at least have a real passion for a specific product. While these investors, and early customers, will always argue that they found you, I’m convinced that there is no substitute for aggressive networking on your part.

Silicon Valley 284

Silicon Valley Technical Review Leadership Metrics 284

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Technical Review 249

Technical Review Salary Metrics Matching 249

Startup Professionals Musings

DECEMBER 30, 2022

As a potential investor, I always think of the high rate of failure of disruptive technologies, due to the longer learning curve of customers, infrastructure change consistently required, and higher marketing costs. Before you act, shut up and listen to employees, customers, and futurists. If you can’t measure it, you can’t manage it.

Technical Review 252

Technical Review Silicon Valley Software Review Metrics 252

Startup Professionals Musings

SEPTEMBER 16, 2023

Who would not want to join the unicorns (recent startups with a current valuation of over $1 billion)? Excellent detailed resources are everywhere, including a classic book, “ The Startup Checklist ,” by serial entrepreneur and founder of the New York Angels, David S. Building a minimum viable product, with customer validation.

Intellectual Property 261

Intellectual Property Entrepreneur Angel Groups Social Media 261

The Startup Magazine

AUGUST 7, 2024

Running an ecommerce business requires efficient order fulfillment processes to get products to customers quickly and cost-effectively. Streamlining your fulfillment workflows can help you ship orders faster, reduce costs, and provide better customer service. Just be sure to integrate new shipping services across your platforms.

eCommerce 167

eCommerce Software Review Metrics Analytics 167

Both Sides of the Table

FEBRUARY 20, 2019

If you haven’t raised any money or if you raised a small round from angels or friends & family I would suggest you avoid setting up a formal board unless the people who would join your board are deeply experienced at sitting on startup boards. If your metric move immediate up-and-to-the-right? Who Should be on Your Startup Board?

Venture Capital 236

Venture Capital Startup Angel Investor Silicon Valley 236

YoungUpstarts

NOVEMBER 2, 2020

How can businesses and marketing teams reach customers in the age of COVID-19, respond to lightning-fast changes in the marketplace, and keep up with new consumer demands? Agile marketers recognize that the future is impossible to predict accurately, so how customers will react to a marketing promotion is equally impossible to predict.

Agile 264

Agile Marketing Campaign Sales 264

The Startup Magazine

MARCH 9, 2025

This strengthens customer relationships and drives long-term growth. These providers handle technical aspects, allowing businesses to focus on customer relationships and growth strategies. These providers handle technical aspects, allowing businesses to focus on customer relationships and growth strategies.

SEO 88

SEO Search Engineer Retention 88