Steve Blank

JUNE 8, 2021

Although the class was run completely online, and even though they were suffering from Zoom fatigue, the 10 teams of 42 students collectively interviewed 1,142 beneficiaries, stakeholders, requirements writers, program managers, industry partners, etc. How would customer interviews work via video? We Changed The Class Format.

Lean 417

Lean Security Asia SBIR 417

Steve Blank

APRIL 4, 2023

Last year a set of specific AI apps caught everyone’s attention as AI finally crossed from the era of niche applications to the delivery of transformative and useful tools – Dall-E for creating images from text prompts, Github Copilot as a pair programming assistant, AlphaFold to calculate the shape of proteins, and ChatGPT 3.5

ChatGPT 424

ChatGPT Artificial Inteligence Intellectual Property API 424

Steve Blank

APRIL 1, 2020

Paycheck Protection program and the Economic Injury Disaster Loan program. Your customers will no longer be your customers. Your customers start buying. Check if the the Paycheck Protection Program , ( here and here ) which provides 100% federally guaranteed loans to small businesses, can apply to your company.

South Korea 334

South Korea Salary Business Model China 334

Startup Professionals Musings

MAY 24, 2020

Every company and startups needs marketing experts, who are skilled and knowledgeable in the development of marketing programs, content creation, lead generation, and the utilization of social media. Here are some examples: Marketing Professional.

Startup 410

Startup Angel Investor Social Media LLC 410

Startup Professionals Musings

JANUARY 30, 2022

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Technical Review 375

Technical Review Startup Dilution Early Stage 375

YoungUpstarts

DECEMBER 19, 2020

Does your customer service department need additional tools? Prioritize the customer experience. Whether you’re running a virtual call center or you have a traditional contact center model, it’s important to put your clients and customers first. Here’s how to better utilize your capital.

Seattle 264

Seattle Technical Review Technical Support Software Review 264

Women Entrepreneurs Can

JANUARY 23, 2025

Small businesses rely heavily on customer loyalty to stay competitive. But maintaining that loyalty isnt just about offering a great productits about creating an experience that keeps customers coming back. So, to help you, we will discuss a few innovative ways that you can use to improve your customer experience.

Small Business 52

Small Business Customer Technical Review Technology 52

Steve Blank

DECEMBER 11, 2023

Most of the machines were custom-built to crack a specific code, and increasingly used a new ERA invention – the magnetic drum memory to process and analyze the coded texts. ERAs systems were designed to solve problems defined by their Navy code-breaking customer. At the time, no programming languages existed.

Minnesota 317

Minnesota Engineer Minneapolis Silicon Valley 317

The Startup Magazine

JULY 11, 2024

With all the fierce competition in the hospitality industry, running a restaurant or takeaway now requires more than just excellent food and customer service. By tracking sales data, hospitality businesses can quickly identify which food and drink items are selling well and which are less popular with their customers.

Software Review 158

Software Review Analytics Technical Review Software 158

Startup Professionals Musings

AUGUST 17, 2020

Don’t forget to consider customer alternatives, like trains versus airplanes. New smartphone apps cost only a few thousand, if you have the programming skills. Even if the idea sounds unique to you, it’s worth your time to do a few Internet searches using relevant keywords. Check for intellectual property barriers in your way.

Technical Review 434

Technical Review Due Diligence Intellectual Property Internet 434

The Startup Magazine

SEPTEMBER 10, 2024

Many websites and applications depend on news article APIs (Application Programming Interfaces) to gather high-quality news content. Check customer reviews or testimonials for insights into their user experience and overall satisfaction levels.

API 158

API Technical Review Technical Support Software Review 158

Steve Blank

SEPTEMBER 17, 2019

AgileFall is an ironic term for program management where you try to be agile and lean, but you keep using waterfall development techniques. All are Horizon 1 or 2 projects – creating new features for existing products targeting existing customers or repurposing existing products, tools, or techniques to new customers.

Agile 65

Agile Lean Leadership Conversion 65

Startup Professionals Musings

JANUARY 12, 2022

A broad attack will likely confuse potential customers, and will spread your resources too thin to satisfy any. This always means targeted marketing and special programs. I’m sure you have all heard of a highly promising startup that failed due to lack of inventory or non-existent customer support.

Technical Review 313

Technical Review Marketing Social Media Leadership 313

The Startup Magazine

FEBRUARY 7, 2025

It’s not just about moving goods but also about optimizing routes and providing exceptional customer service. Keeping up with these changes through professional development programs increases expertise and adaptability. The industry is constantly evolving with new technologies and regulatory requirements.

Developer 122

Developer Technical Review Software Review Reputation 122

Steve Blank

JUNE 12, 2020

Second, this class – which is built on the idea of interviewing customers/beneficiaries and stakeholders in person – now had to do all their customer discovery via a computer screen. How on earth would customer interviews work via video? At first this seemed to be a fatal stake through the heart of the class.

Oakland 315

Oakland Asia Lean Video 315

Startup Professionals Musings

APRIL 23, 2022

It’s what every customer looks for in every transaction. I like how she was able to motivate, train, and reward employees, including the implementation of an incentive program to get every member of the team actively involved in generating new business. Employees will lose focus on their work.”

Startup 337

Startup Technical Review Employee Hiring 337

The Startup Magazine

JUNE 29, 2023

The integration of technology into various aspects of business operations has become essential for organizations to remain competitive, deliver exceptional customer experiences, and drive innovation. JayDevs collaborates closely with businesses to gain a comprehensive understanding of their individual needs and challenges.

Artificial Inteligence 158

Artificial Inteligence Framework Application Development Software Developers 158

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. What had previously been a strength – their great management processes – now holds back their ability to respond to new challenges. Companies Run on Process.

Government 322

Government Technical Review Acquisition Metrics 322

Startup Professionals Musings

DECEMBER 30, 2022

As a potential investor, I always think of the high rate of failure of disruptive technologies, due to the longer learning curve of customers, infrastructure change consistently required, and higher marketing costs. Before you act, shut up and listen to employees, customers, and futurists. If you can’t measure it, you can’t manage it.

Technical Review 252

Technical Review Silicon Valley Software Review Metrics 252

The Startup Magazine

JUNE 13, 2024

This program offers in-depth knowledge across all aspects of business management, including finance and strategic planning. MBA programs are a tad bit expensive. Scholarships can significantly lower the financial burden of an MBA program. #2 Networking can help you find investors, talent, customers, and revenue opportunities.

United States 139

United States Bootstrapping Social Media Angel Investor 139

The Startup Magazine

DECEMBER 21, 2021

Good reporting frameworks are crucial in ensuring your data is accurate, balanced, and verifiable. ? Good sustainability reporting programs can automate the data gathering process for your reports. ? The reports can be customized to notify you when specific levels, perhaps upper-allowed limits for emissions, are reached.

Software Review 194

Software Review Software Framework Asia 194

The Startup Magazine

MARCH 21, 2025

Performance management software is at the forefront of this evolution, offering solutions that streamline the review process while providing customized options tailored to an organization’s needs. This can be effectively addressed through structured training programs that help managers deliver balanced and impactful feedback.

Software Review 104

Software Review Technical Review Employee Agile 104

Steve Blank

APRIL 16, 2020

Here are the steps you can take to get started: Use the customer discovery methodology to search for new careers. Accredited universities also offer online programs (see here.) How can you make it better and more effective? What are ways you might help to strengthen organizations that help those less able and less fortunate?

Software Review 335

Software Review Technical Review eCommerce Salary 335

Startup Professionals Musings

MARCH 14, 2021

Social contracts give customers the feeling of self-affirmation that they are smart and knowledgeable enough to make informed selections. Luck and timing are inevitably less certain than product build schedules or marketing programs. Deliver emotional certainty. Timing is everything.

Marketing 317

Marketing Social Media Affiliate Viral 317

The Startup Magazine

AUGUST 6, 2024

Incentive programs must align with the company’s objectives and the employees’ desires. Measurable outcomes and transparent processes are essential to successful incentive programs. Effective sales incentive programs align employee goals with organizational objectives, creating a win-win situation for both parties.

Employee 158

Employee Sales Artificial Inteligence Technical Review 158

Steve Blank

OCTOBER 29, 2018

This puts auto companies in the rarified class of companies – along with tobacco companies – that have killed millions of their own customers.) Car companies argued that talking safety would scare off customers, or that the added cost of safety features would put them in a competitive price disadvantage. war deaths combined.

Technical Review 300

Technical Review Engineer New York Design 300

The Startup Magazine

DECEMBER 29, 2022

With an automated scheduling tool, you can create a schedule template, then program it to fill in shifts automatically. . Most importantly, it allows you to manage your customers through loyalty programs that reward repeat business and group discounts based on customer profile information entered into the system at checkout.

Management 158

Management Software Review Revenue Cost 158

Startup Professionals Musings

FEBRUARY 20, 2023

Every company and startups needs marketing experts, who are skilled and knowledgeable in the development of marketing programs, content creation, lead generation, and the utilization of social media. Here are some examples: Marketing Professional.

Angel Investor 267

Angel Investor Social Media LLC Viral 267

Duct Tape Marketing

AUGUST 30, 2024

2 The Marketing Strategy Pyramid 3 Core Components of the Marketing Strategy Pyramid: 3 Business Strategy 4 Developing a Marketing Strategy 5 The Real Brand Strategy 6 Formulating a Growth Strategy 7 Building a Customer Strategy 8 Implementing a Team Strategy What is Marketing Strategy? We use something called the Marketing Hourglass.

Marketing 91

Marketing Retention Algorithm Advertising 91

Duct Tape Marketing

JULY 17, 2024

A strong Rev Ops function is crucial for optimizing revenue generation and enabling marketing, sales, and customer success teams to work cohesively. Anything that your customers see, feel, or touch? That takes out about half of my programs. It's the best investment I ever made. What's the front stage? 13:11): How do we do that?

Revenue 94

Revenue Technical Review Framework Austin 94

Startup Professionals Musings

AUGUST 14, 2021

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 427

Customer Social Media Public Relations Internet 427

The Startup Magazine

AUGUST 7, 2024

Providing superior quality materials will not only enhance your reputation but also ensure customer satisfaction and repeat business. Focus on Customer Service Excellent customer service is key to building a loyal customer base. Happy customers are more likely to refer your services to others and leave positive reviews.

Software Review 158

Software Review United States Social Media Advertising 158

The Startup Magazine

JANUARY 9, 2024

For instance, if you operate in the hospitality industry, keeping up with the latest food and drink trends can help attract more customers and lead to growth. When it comes to people management, it is important to customize your approach to each individual. No two employees are the same, and your management plan should reflect that.

Programming 147

Programming Agile Advertising Lead Generation 147

YoungUpstarts

OCTOBER 6, 2020

As it relates to symptoms, firstly, I would say a likely sign is that your underlying business could be underperforming, whether financially, servicing customers, or not being able to grow or expand. There can be substantial value in a collective approach to addressing shared issues.

Technical Review 246

Technical Review Small Business Software Review Security 246

YoungUpstarts

OCTOBER 26, 2020

These programmed reports give marketers a quick look at their campaigns’ performances, so they know which projects need immediate attention. The tools they use help determine customer patterns so they can pivot their campaigns when need be. This information allows them to increase customer satisfaction, engagement, and sales.

Marketing 264

Marketing Campaign Social Media PPC 264

The Startup Magazine

JUNE 4, 2024

Customer Satisfaction: Improve customer satisfaction scores by 15% in the next year through enhanced support and product improvements. Cost Control: Implement cost-saving measures without compromising on quality or customer experience. It’s not just about attracting new customers but also about retaining them.

Technical Review 146

Technical Review Agile Audience Employee 146