Hunter Walker
DECEMBER 30, 2024
To customers, to investors, to press, to team members, to potential hires, to partners. Get rid of the negative stereotypes around sales. You can be an introvert and be great at sales. You can be an engineer and be great at sales. You can have massive imposter syndrome and still be great at sales.
The Startup Magazine
DECEMBER 22, 2024
When customers are left waiting for updates, responses, or resolutions, their trust in your business erodes. In the fast-paced startup environment, where every customer counts, delays can quickly spiral into lost opportunities and tarnished reputations. Teams waste time manually sharing information instead of focusing on customers.
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Startup Professionals Musings
SEPTEMBER 17, 2021
Yet in this age when customers have a thousand alternatives, and are overwhelmed by a multitude of messages, sales efforts can make or break a business. In fact, I believe modern entrepreneurs need to be super sales people, in the most positive sense, to their team as well as customers. No pain usually means no sales.
Startup Professionals Musings
JUNE 23, 2021
Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.
Startup Professionals Musings
MARCH 14, 2022
I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product. Sometimes the problem cause is that startups forget the technical standards and quality processes that every Internet rollout must follow to reduce the risk.
Duct Tape Marketing
NOVEMBER 27, 2024
How To Sell Customer Experiences Not Customer Service written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with Jeannie Walters In this episode of the Duct Tape Marketing Podcast, I had the pleasure of interviewing Jeannie Walters. and the necessity of building a customer-centric culture.
The Startup Magazine
DECEMBER 19, 2024
Startups must tackle challenges from scarce resources to changing customer needs proactively. These systems apply complex algorithms to parse sales data, forecast demand trends, and manage stock levels efficiently. This helps prevent excess inventory and shortages, boosting operational effectiveness and customer happiness.
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