Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

Customer 369

Customer Technical Review Metrics Employee 369

Steve Blank

SEPTEMBER 17, 2024

Finding a customer for your product in the Department of Defense is hard: Who should you talk to? Looking for DoD customers How do you know if they have money to spend on your product? How do you get their attention? It almost always starts with a Program Executive Office.

Programming 247

Programming Customer Portfolio Government 247

Startup Professionals Musings

MARCH 14, 2022

I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product. Sometimes the problem cause is that startups forget the technical standards and quality processes that every Internet rollout must follow to reduce the risk.

Technical Review 342

Technical Review Customer Social Network Software Review 342

YoungUpstarts

AUGUST 28, 2020

The goal of every online store owner is to make sales, but as you know, it is not just a case of hitting the publish button and seeing the dollars roll in. To answer some of your questions about general eCommerce marketing and why it is useful, we have several ways to drive more sales that take the stress out of trying to find your customers.

eCommerce 264

eCommerce Sales Software Review Social Media 264

ReadWriteStart

OCTOBER 15, 2021

This article will examine one vital activity and see how trained VAs can help your company improve sales. The sheer workload involved in the process can put a lot of pressure on your sales department even if you benefit from highly motivated and productive staff. Contacting new leads. So it falls right down the VA’s alley.

Sales 185

Sales Startup Social Media Technical Review 185

Up and Running

OCTOBER 29, 2019

Black Friday is just around the corner, and this is a great time to review your sales forecast goals and develop a strategy to meet them through your holiday campaigns. Here are 6 ways your business can build holiday marketing campaigns that help you increase holiday sales this season! Offer special discounts to loyal customers.

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Sales Customer Campaign Stock 92

YoungUpstarts

OCTOBER 25, 2020

It is considered to be an extremely personal way of reaching target customers. Your message can be tailored to customer actions so that every communication is relevant to their interest. There is practically no other distribution channel that drives engagement and builds customer relations better than email marketing.

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Email Sales Marketing Campaign 232

YoungUpstarts

JANUARY 26, 2020

As the amount of time that we all spend online continues to increase, digital transformation has become crucial for sales growth into the next decade. It means integrating digital technology into every aspect of business, including sales channels. Online sales have been steadily rising over the last few years.

Sales 227

Sales Social Media Channel Technical Review 227

The Startup Magazine

JANUARY 24, 2024

Customer engagement strategies encourage businesses to provide a positive experience that will encourage buyers to return by focusing on how you interact with your customers online and offline. Building an effective customer engagement strategy can create a substantial impact on your business.

Customer 127

Customer Social Media Retention Software Review 127

Rembrandt Communications

JUNE 30, 2020

Your current impression on customers may surprise you! What does your content say to customers? As a small business owner, you probably have all kinds of content going out to current and potential customers including social media, articles, newsletters, emails, sales messages, and more. But maybe it should be?

Customer 147

Customer Technical Review Software Review SEO 147

The Startup Magazine

JUNE 24, 2019

Customer relationship management (CRM) refers to the activities, strategies, and technologies used by a company to manage their interactions with their existing and potential customers. If you’re looking to provide an excellent sales CRM service to your customers, you need to assemble the best sales team for your business.

Sales 93

Sales Customer Social Media Technical Review 93

Duct Tape Marketing

MARCH 7, 2024

How to Achieve Remarkable Sales Results Every Time written by Tosin Jerugba read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Jantsch In this episode of the Duct Tape Marketing Podcast, I interviewed Ian Altman, renowned sales expert and author of “Same Side Selling.”

Sales 86

Sales Technical Review Campaign Technology 86

YoungUpstarts

MARCH 19, 2020

If you’re looking for a strategy to get ahead when it comes to customer acquisition, machine learning can be your secret weapon. While machine learning does fall under the larger category of artificial intelligence (AI), it’s a bit more specific and can be extremely effective technology to pair with your customer and prospect database.

Artificial Inteligence 264

Artificial Inteligence Acquisition CTO Chad 264

Up and Running

AUGUST 16, 2021

Earning the first sale from a customer is always considered the hardest. In highly competitive retail industries where sales are rather quick and impulsive, many businesses struggle to gain traction with new customers. However, it’s not just about gaining new customers but continuing to retain them.

Customer 154

Customer Churn Rate Software Review eCommerce 154

Up and Running

SEPTEMBER 10, 2021

Many small businesses are turning to customer relationship management systems(CRM) to better understand customer wants and needs. CRM applications, often used in combination with data warehousing, eCommerce applications , and call centers, allow companies to gather and access customer information. What is CRM? Who is using CRM?

Management 116

Management Customer Software Review Technical Review 116

ConversionXL

OCTOBER 16, 2022

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. For long-term, sustainable success, you must attract the right customers. In this article, you’ll learn how to gauge the effectiveness of any customer acquisition strategy. What makes customer acquisition different from marketing?

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

The Startup Magazine

NOVEMBER 8, 2022

Customer care is one of the most critical steps in starting a business. It’s a crucial part of every business for you to build strong relationships with your customers. According to a survey report provided by ArenaCX, 56% of customers stated that they are willing to pay a premium for a product to get excellent customer care.

Customer 132

Customer Social Media Software Review Startup 132

The Startup Magazine

MARCH 2, 2023

Investing in creative and unique packaging options can make a lasting impression on your customers and increase customer loyalty and repeat purchases. Create customer loyalty Packaging is critical in shaping customers’ perceptions of your brand and products.

Sales 111

Sales eCommerce Social Media Differentiation 111

Mucker Lab

OCTOBER 10, 2023

Sales development is a nuanced blend of art and science, requiring a delicate balance for its effective implementation within a company. Drawing from substantial experience, Sally Duby from The Bridge Group provides valuable insights into the intricate realm of sales development. Sally's wisdom sheds light on this dilemma.

Early Stage 78

Early Stage Sales Developer Development Team Review 78

The Startup Magazine

APRIL 15, 2022

One of the main barriers to sales is the customer checkout experience. In this Macropay review , let’s have a look at the most common online shopping check-out issues that customers face and how to address them. Many potential customers change their minds while they are online shopping for various reasons.

Technical Review 144

Technical Review Customer Startup Conversion 144

Up and Running

AUGUST 17, 2020

Typically this means investing in sales technology that makes you more agile and is easily scalable as you drive long-term growth. One vital, but often-overlooked, need is effective documentation, specifically when writing sales quotes. Why invest in quoting software? Deliver faster quotes. It’s how you develop client relationships.

Software Review 113

Software Review Software Sales Small Business 113

Duct Tape Marketing

MAY 17, 2023

Redefining Success In Sales With The Unsold Mindset written by John Jantsch read more at Duct Tape Marketing Marketing Podcast with Garrett Brown and Colin Coggings In this episode of the Duct Tape Marketing Podcast , I interview Garrett Brown and Colin Coggins. They prioritize their authenticity, vulnerability, and curiosity. Like this show?

Sales 97

Sales Technical Review Minnesota Conversion 97

Duct Tape Marketing

NOVEMBER 7, 2024

Consult with Ease: Personalize Your Customer Stragtegy Using AI written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with David Edelman In this episode of the Duck Tape Marketing Podcast, I had the pleasure of interviewing David Edelman , a seasoned digital transformation and marketing expert.

Customer 58

Customer Generative AI ChatGPT Cloud 58

The Startup Magazine

MARCH 2, 2021

It helps businesses to be discovered by customers, to stand out from competing businesses, and drive traffic to the store that can be converted into sales. Another reason for paying attention to Google Maps ranking is that it improves your listing quality and opens up additional ways for customers to interact with your business.

Sales 153

Sales Software Review Search Technical Review 153

The Startup Magazine

FEBRUARY 16, 2022

DataRails , the financial analysis and reporting software startup, has announced the hiring of David Rosenberg as the company’s new VP of customer success. In his 17-year career, Rosenberg has developed key insights into the minds of CFOs and FP&A teams, with strengths in both customer-facing leadership and data analytics itself.

Hiring 137

Hiring Software Review Customer Israel 137

Women Entrepreneurs Can

JULY 18, 2024

Direct-to-consumer (D2C) sales strategies have radically reshaped how companies approach the market. Businesses can interact directly with their customers by eliminating intermediaries, offering a personalized shopping experience. Below are some key benefits of adopting a Direct-to-Consumer (D2C) sales strategy.

Sales 40

Sales Technical Review Agile Analytics 40

ConversionXL

JUNE 2, 2022

Some see it as a sales tactic, while others view it as a content marketing strategy. Account-based marketing is an approach where marketing and sales work together to nurture target accounts and convert or retain customers. It needs perfect alignment from sales, marketing, and executive leaders across the organization.

Customer 98

Customer Marketing Channel Acquisition 98

Duct Tape Marketing

JUNE 5, 2024

Avoid These Common Pitfalls For a Winning Sales Presentation written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Jantsch In this episode of the Duct Tape Marketing Podcast, I interviewed Terri Sjodin, a seasoned expert in public speaking and sales presentations.

Sales 80

Sales San Diego Audience Conversion 80

ConversionXL

JULY 22, 2020

Sales and marketing misalignment reduces revenue, lowers the quality of customer service, and can even dampen company culture. According to The B2B Lead , sales reps spend about 50% of their time prospecting unproductive deals—while missing 80% of the most qualified leads. Of course, it isn’t just your sales team that suffers.

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Sales Cost Marketing Audience 90

Women Entrepreneurs Can

AUGUST 9, 2024

Efficient last mile delivery is key to meeting these expectations and greatly affects customer satisfaction, which impacts a company’s success. Defining Last Mile Delivery Last mile delivery is the final step in getting products to customers, where goods are taken from a distribution center to the customer’s door.

Customer 52

Customer Technical Review Software Review Demand 52

The Startup Magazine

DECEMBER 22, 2020

This means it empowers those dealing with your customers but are not a part of your team in the office. that have all the business tools that they need to offer your customers a brand-connected experience. Offer your customers a personalized experience that connects them to the brand. Enjoy the benefits of personalized messages.

Distribution 121

Distribution Customer Marketing Cloud 121

ReadWriteStart

OCTOBER 15, 2021

This article will examine one vital activity and see how trained VAs can help your company improve sales. The sheer workload involved in the process can put a lot of pressure on your sales department even if you benefit from highly motivated and productive staff. Contacting new leads. So it falls right down the VA’s alley.

Sales 78

Sales Startup Social Media Technical Review 78

Up and Running

FEBRUARY 18, 2021

But being able to monetize customers and acquire those customers at a low enough cost is quite another. Especially in the early stages of growth, standing up to competition means that your business also needs to minimize the cost of acquiring new customers. It’s not enough that your business has product/market fit.

Acquisition 127

Acquisition Cost Affiliate Customer 127

ConversionXL

OCTOBER 8, 2021

That’s why Customer Acquisition Cost (CAC) is such a critical metric. CAC can be calculated with the following formula: Total Spend on Acquiring Customers / No. of Customers Acquired. But “Total spend on acquiring customers” can be ambiguous. This way, you won’t have to segment new customers. The key takeaway?

Acquisition 135

Acquisition Churn Rate Cost Customer 135

Duct Tape Marketing

JANUARY 3, 2024

Walking Billboards and QR Codes: Revolutionize Your Sales Strategy written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Jantsch In this episode of the Duct Tape Marketing Podcast, I interviewed Amanda Holmes, CEO of Chet Holmes International, and a maestro in the realm of sales strategy.

Software Review 93

Software Review Sales Chad Email 93

ConversionXL

APRIL 27, 2019

What if there were a method—even a process—that you could apply to increase website sales? Take your website, assess it for any item on the list, make improvements, and your online sales will increase. You are not your customer. Increasing sales online: the checklist. Use customer interviews to map out different personas.

Sales 128

Sales Conversion Design Video 128

Women Entrepreneurs Can

SEPTEMBER 9, 2024

One of such factors required is good customer service. Just imagine turning every satisfied customer into a loyal fan of your chicken restaurant! So, if you’re wondering about ways to enhance the customer services and profitability of your restaurant business, this article is for you! Keep an eye on fluctuating costs.

Customer 52

Customer Technical Review Advertising Operations 52