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Business Apologies: What You Should (and Shouldn’t) Do

ConversionXL

Pete Fader, Professor of Marketing at the University of Pennsylvania, shares why in his book Customer Centricity : Not all customers deserve your company’s best efforts. It’s not always easy to identify instances when your business is at fault compared to times when a customer’s demands are unfair. What should you apologize for?

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Why Crunch Modes Doesn't Work: Six Lessons

www.igda.org

In fact, they will demand that these people work to the point of legal impairment as a condition of continued employment. But they dont think twice about putting the fate of this years silver bullet project into the hands of people who are impaired to the point of legal drunkenness due to lack of sleep. He lives in Vancouver, BC.