[Interview] Joseph A. Michelli, Author Of The Airbnb Way
YoungUpstarts
OCTOBER 5, 2019
This summer, for example, I spoke in Singapore, Australia and South Africa. I focus my books on brands that have an international footprint, deliver extraordinary customer experiences, and have a reputation for treating their team members well. It can’t be commanded or demanded. In other words, why Airbnb, and why now?
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