Chatbots vs. Live Chat: The Questions You Should Ask
ConversionXL
OCTOBER 16, 2018
Then they’re really going to regret the five minutes spent describing their recent holiday to Jamaica. Part of a strong customer success strategy is access. Customers want to reach your company without the frustrating journey to get to you. And by “reach your company” we mean they want to talk to a real person who breathes and everything.
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