Want to Know a Secret? Your Customers Do.
ConversionXL
NOVEMBER 27, 2019
In fact, the secrets that have helped differentiate brands are far more enduring. asks Nick Greene. Because commodities lack appealing secrets, a farcical backstory—masquerading as a differentiator—fills the void. Weak secrets may act as short-term differentiators, but the benefits don’t last. Why is it kept secret?”
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