8 Ways To Ensure Customer Interactions Are Memorable
Startup Professionals Musings
JUNE 23, 2021
As a consumer, I rarely pay attention to your marketing pitch, but I certainly always remember a exceptionally positive total experience with your team, based on a memorable set of interactions from first contact to discussions with friends. Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance.
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