2017

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Why good people leave large tech companies

Steve Blank

If you want to build a ship, don’t drum up the people to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea. Antoine de Saint-Exupéry. I was visiting with an ex-student who’s now the CFO of a large public tech company. The company is still one of the hottest places to work in tech. They make hardware with a large part of their innovation in embedded software and services.

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What Happens When Startups Turn from Their Innovation Stage to Operational Excellence?

Both Sides of the Table

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. An alternate outcome that I also unfortunately observe in some cases are companies who had extreme early success with an initial product adoption but failed in key areas that limited the growth and therefore the ultimate financial outcomes.

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How Artificial Intelligence Can Help Your Business

YoungUpstarts

Artificial intelligence is increasingly making inroads into different areas of our lives. Many of the current and proposed uses for artificial intelligence are things that only a short time ago would have sounded right at home in speculative science fiction. As more and more of these seemingly magical uses of artificial intelligence come to be realized, there is also an increasing awareness developing of just how much we can achieve with truly intelligent machines and pieces of software.

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I hate MVPs. So do your customers. Make it SLC instead.

A Smart Bear: Startups and Marketing for Geeks

Product teams have been repeating the MVP (Minimum Viable Product) mantra for a decade now, without re-evaluating whether it’s the right way to maximize learning while pleasing the customer. Well, it’s not the best system. It’s selfish and it hurts customers. We don’t build MVPs at WP Engine. The motivation behind the MVP is still valid: Build something small, because small things are predictable and inexpensive to test.

Customer 336
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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Every startup and innovation project exists within an ecosystem that either helps or hurts that project. As innovation managers, we need to keep a pulse of that ecosystem and make sure we're helping those innovation projects we're managing every step of the way. In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in

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6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” Exactly what is that customer experience that every modern marketer is talking about, and how do you measure it? A classic article in the Harvard Business Review “ The Truth About Customer Experience ” defines it as your customer’s end-to-end journey with you, not just the

Customer 213
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The Great Retail Reinvention: How the Internet Is Reshaping the Way We Buy Clothing

View from Seed

Apparel is currently one of the most fascinating categories within the Everyday Economy. It’s a $1T+ global industry undergoing tectonic shifts. We are currently seeing the most rapid collapse of retail since the Great Recession, due to the internet changing consumer demand and purchasing patterns. In 2017 alone, we’ve seen widespread store closures or bankruptcies from apparel retailers, including: True Religion.

Internet 209

More Trending

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Are ERP vendors in touch with a changing services economy?

deal architect

UNIT4 had an analyst day last week. FinancialForce is hosting its user conference this week. I missed both due to other commitments but I see lots of tweets from fellow analysts.

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Global EIR and Silicon Valley Bank Funding Match

Feld Thoughts

Today Silicon Valley Bank (SVB) announced their support for Global EIR , a cause for which I care deeply. As you may know, over breakfast in 2015 Jeff Bussgang and I launched Global EIR with the hope of advancing the startup visa effort on a local and state level after it stalled in Congress. Since then, Global EIR has grown to 13 university programs across the country, helping 42 international founders start companies.

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Everything You Ever Wanted to Know about Marketing Communications

Steve Blank

I was having coffee with the CEO of a new startup, listening to her puzzle through how to communicate to potential customers. She was an academic on leave from Stanford now selling SAAS software to large companies, but was being inundated with marketing communications advice. “My engineers say our website is old school, and we need to be on Facebook, Twitter and Instagram, my VP of Sales says we’re wasting our marketing dollars not targeting the right people and my board keeps giving me their op

Marketing 318
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Why Uber is The Revenge of the Founders

Steve Blank

A version of this article is in the Harvard Business Review. Uber , Zenefits , Tanium , Lending Club CEOs of companies with billion dollar market caps have been in the news – and not in a good way. This seems to be occurring more and more. Why do these founders get to stay around? Because the balance of power has dramatically shifted from investors to founders.

Founder 281
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How MakeSpace Recently Closed $30 million in New Funding

Both Sides of the Table

Just over a year ago I wrote about how MakeSpace had raised $17.5 million in capital to build out its operations in 4 cities: New York City , Los Angeles , Chicago and Washington D.C. I pointed out that the storage market in the US alone is ~$30 billion / year and there is no dominant provider — the largest player has < 10% market share. If you have a storage need in one of these cities please consider checking out MakeSpace.

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Why GE’s Jeff Immelt Lost His Job – Disruption and Activist Investors

Steve Blank

This article first appeared on the Harvard Business Review blog. Jeff Immelt ran GE for 16 years. He radically transformed the company from a classic conglomerate that did everything to one that focused on its core industrial businesses. He sold off slower-growth, low-tech, and nonindustrial businesses — financial services, media, entertainment, plastics, and appliances.

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Why Some Startups Win

Steve Blank

If you don’t know where you’re going, how will you know when you get there? I was having a second coffee with an ex student, now the head of a marketing inside a rapidly growing startup. His company had marched through customer discovery, learning about the customer problem, validated solutions and was now scaling sales and marketing. All good news.

Startup 329
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How companies strangle innovation – and how you can get it right

Steve Blank

A shorter version of this post first appeared on the HBR blog. — I just watched a very smart company try to manage innovation by hiring a global consulting firm to offload engineering from “distractions.” They accomplished their goal, but at a huge, unanticipated cost: the processes and committees they designed ended up strangling innovation. There’s a much better way.

Incubator 319
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Why large companies acquire small companies

A Smart Bear: Startups and Marketing for Geeks

Large companies don’t acquire small companies for their financials. Revenue multiples, profit multiples, premium over the previous financing — these are metrics used by sellers to help determine a minimum acceptable price. That’s the price that “pays for” enough foreseeable upside that it’s not worth rolling the dice against future troubles or the unlikelihood of an exit.

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Why a Company Can’t “Be More Like a Startup”

Steve Blank

This article originally appeared in the Harvard Business Review. As more and more companies face disruption from globalization, new technology, and startups that have more capital than the incumbents, the continuing cry from Wall Street investors is, “Why can’t companies be as innovative as startups?”. Here’s one reason why: Startups can do anything.

Startup 306
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Getting Your Head in the Game for Fund Raising

Both Sides of the Table

When you run a startup you’re always on borrowed time. You have cash in the bank, a monthly burn rate and a “cash out” date that few in the company truly comprehend. I’ve never met a founder who wasn’t acutely aware of his or her ticking time bomb and the sense that failure and humiliation is a real possibility. It’s why so few can really start a business from scratch.

Burn Rate 238
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Brittleness comes from “One Thing”

A Smart Bear: Startups and Marketing for Geeks

We’re tired of hearing how small software companies usually fail. The data show that the two most common causes are: (1) Product isn’t useful to enough people, and (2) Problems with the team. But what about the companies that die even though they did sell some copies of software, and where the early team isn’t dysfunctional? I don’t have data for that cohort (tell me if you do!

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What’s FinTech, And What Does It Mean For Your Business?

YoungUpstarts

by Andriy Skoropad, co-founder & CEO at Perfectial. You know PayPal, have heard of Bitcoin and, probably, even stumbled upon the term FinTech a few times. But have you a clear understanding of what exactly does this word stand for? Some claim that all possible interactions of finance and technology, which I guess includes credit cards – the 1950’s invention, are FinTech.

Ruby 210
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Tesla Lost $700 Million Last Year, So Why Is Tesla’s Valuation $60 Billion?

Steve Blank

Automobile manufacturers shipped 88 million cars in 2016. Tesla shipped 76,000. Yet Wall Street values Tesla higher than any other U.S. car manufacturer. What explains this more than 1,000 to 1 discrepancy in valuation? The future. — Too many people compare Tesla to what already exists and that’s a mistake. Tesla is not another car company. At the turn of the 20 th century most people compared existing buggy and carriage manufacturers to the new automobile companies.

Valuation 295
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The fundamental lesson of the forces governing scaling startups

A Smart Bear: Startups and Marketing for Geeks

Idealistic founders believe they will break the mold when they scale, and not turn into a “typical big company.” By which they mean: Without stupid rules that assume employees are dumb or evil, without everything taking ten times longer than it should, without wall-to-wall meetings, without resorting to hiring anything less than the top 1% of the talent pool, and so on.

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How Online Training Can Help Even Seasoned Employees

YoungUpstarts

by Sean Gordon, CEO of Hirenami . Employee training is usually associated with new hires. However, even the most seasoned employees can benefit from training. Many companies are seeing the value of training veteran employees and for good reasons. Sometimes a company has to change directions or how they sell their products. Other times company leaders notice a drop in productivity or accuracy or need employees to become more efficient in order to remain competitive.

Employee 216
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Startups – Integrating Security Mindset and Processes Early

YoungUpstarts

by Quan Heng Lim, Cyber-Operations Consultant at Horangi. “The Lean Startup.”. “Fail Fast, Pivot.”. “Agile Methodology.”. The trend today is for teams and projects to be flexible, adaptable, continuously reassessed and developed to ensure that products and/or companies fit market demand. In the chase to produce the best minimum viable product or to push out the next killer feature, security is often given the backseat.

Security 206
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Eight Subscription Companies Worth Watching:  Why They Are Growing And What They’re Doing Right 

YoungUpstarts

by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ In recent years, the Membership Economy has been disrupting the old methods of doing business in a major way. Essentially, companies focus on long-term relationships rather than short-term profits, and customers respond with “forever transactions.” It’s all part of a major paradigm shift in which many businesses are rethi

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Productivity Tips For Small Business Owners

YoungUpstarts

by Ana Grasic , cofounder of WeGrowth. Starting your own business takes a lot of courage and determination, but it can also be very rewarding. That’s why the majority of small business owners will tell you that they would do it all over again, even though it is hard work. Being your own boss has its ups and downs, just like any other part of your life, really.

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The Red Queen Problem – Innovation in the DoD and Intelligence Community

Steve Blank

“…it takes all the running you can do to keep in the same place. ”. The Red Queen Alice in Wonderland. Innovation, disruption, accelerators, have all become urgent buzzwords in the Department of Defense and Intelligence community. They are a reaction to the “red queen problem” but aren’t actually solving the problem. Here’s why. In the 20th century our nation faced a single adversary – the Soviet Union.

Community 244
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Does Drupal Suffice For Your Enterprise Needs?

YoungUpstarts

by Vidhatanand Sharma, Chief Engagement Officer at OpenSense Labs. The internet is rife with opinionated and polarised content over the ‘Best CMS’ of today’s times. In today’s world what drives the demand of the market are the complexity of technologies. These complexities poses new challenges for Drupal as well. Choosing the right technology is confusing and an equally important task.

India 191
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4 Ways Start-Ups Can Make Their Virtual Meetings More Productive

YoungUpstarts

by Brian Zeng, owner of Ponbee.com. “We spend as much as half our days in meetings.” – ‘ State of Modern Meeting ’ by Blue Jeans Network. It is therefore essential for business owners to think of ways to make meetings more productive and reduce the time spent in the conference rooms. This will not only ensure higher productivity and better efficiency within the organization, but the employees will be better engaged.

Product 243
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Why Your Next Startup Should Be In Insurance

YoungUpstarts

by Celina Kirchner, full-stack attorney at Michelman & Robinson, LLP. Yep, you read that title right. Insurance is the next big industry due for a disruption. And with that I know just what your thinking: insurance = SNORE. But wait, before letting your eyes glaze over or clicking out of here entirely, give me just two minutes of your time to explain – because the opportunity is big and the technology is really cool.

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10 Questions To Ask Before Selecting A Search Firm

Startup Professionals Musings

I started out in business as a techy geek, so I understand why technologists starting a new venture spend so much effort getting the product just right. Yet I’ve learned over time that building the business is all about having the right team members. Thus I’m frustrated when I see founders pushing off recruiting, or jumping to quick and cheap solutions, like Craigslist and free job sites.

Search 181
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10 Negatives That Still Make Going Public A High Risk

Startup Professionals Musings

In the old days, every entrepreneur dreamed of easily taking their startup public, and making it big. Today the rate of startups going public (IPO – Initial Public Offering) is up from the dead zone, but is still half the rate of 15 years ago. Smart entrepreneurs are just now starting to look at this option again, due to its unpredictability and the challenges of running a public company.

IPO 218
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What Do Boards Actually Do?

Both Sides of the Table

There’s a lot of mystique about what happens at board meetings and a lot of imagined board-room drama. I read commentary or Twitter or blogs and realize that there are also strongly held convictions that there are these evil VCs who do terrible things to mostly altruistic founders. The image of boards and of investors vs. founder conflicts has been so at odds with my experiences on dozens of boards over the past 20 years that I thought it was worth sharing what I actually see.

Cofounder 217
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How Do I Feel About the Snap IPO Given I Didn’t Invest?

Both Sides of the Table

Every tech or major news journal in the country is preparing to write their Snap, Inc (creators of Snapchat, Spectacles, etc) stories and many of them seem to want a “How does it feel to have missed this investment story.” I won’t speak to most of them due to time and also due to the fact that I simply am not the story and don’t want to pretend like I am.

IPO 214
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11 Quick Tips to Get More Value out of Your Board

Both Sides of the Table

Many board meetings are bored meetings. Management teams whisk through slides trying to get through a presentation to share how great things are going and they are eager to get through the meeting so they can get back to their real jobs. This is a shame since the value that the right board could add is immense if you select the right board members and manage them effectively.

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How To Be A Great Leader

YoungUpstarts

by Ross Kimbarovsky, founder of crowdSPRING. Many people confuse leadership and management. They are not the same. As you build and lead your teams, how can you ensure that you don’t suck as a leader? During my career, I’ve worked with a few remarkable leaders and managers. I’ve also worked with many who were average or even worse, mostly ineffective.

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Business Prenup: What To Do Before You Start A Company With A Partner

YoungUpstarts

by Mark L. Zyla, managing director of Acuitas, Inc., and Jessica Wood, a principal at Bodker, Ramsey, Andrews, Winograd & Wildstein, P.C. So, you’re about to start a closely held business with your best friend (or a few friends). Congratulations! Before you get started, though, think pragmatically on the front end to avoid headaches at the back end.

Partner 208