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8 Tips To Get the Most Out of Your Investors and Board

Both Sides of the Table

But the thing I am most proud of about Rob is that he has taken a company with a uniquely talented founder & CTO – Nick Halstead – and managed to build a very tight working relationship with Nick where we drive world-class product development without having the usual founder / CEO conflicts. Email updates frequently.

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WTF is Traction? A 6-Step Relationship Guide to VC

Both Sides of the Table

Traction can simply mean showing that you’re making progress with customers, product development, channel partners, initial revenue as a proof point, attracting well-known angel investors, winning industry awards / recognition. So if it’s not necessarily revenue that’s preventing an investment, then WTF is traction?

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Tech Support *is* sales

A Smart Bear: Startups and Marketing for Geeks

If this is your attitude, your conception of tech support is completely backwards and you're missing out on important channels for marketing, product development, and sales. Yes, I'm flagrantly paraphrasing the legendary Kathy Sierra , but the idea applies as much to tech support as to product development.).

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7 Key Startup Activities Where Follow-Up Is Critical

Startup Professionals Musings

Product development. For a great idea person, the product details keep changing for the better, but nothing ever gets finished. How many people do you know who have a thousand emails in their inbox, or just a few awaiting follow-up for over a week from people who matter? They expect prompt formal follow-up to questions.

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Top Entrepreneurs Have Follow-up, Not Ideas Alone

Startup Professionals Musings

Product development. For a great idea person, the product details keep changing for the better, but nothing ever gets finished. How many people do you know who have a thousand emails in their inbox, or just a few awaiting follow-up for over a week from people who matter? They expect prompt formal follow-up to questions.

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Customer Development in Japan: a History Lesson

Steve Blank

A few of the many quotations that struck me: “Most startups fail due not to the failure of product development but due to the lack of customers”. Learning and discovering who a company’s initial customers will be and what market they are in, requires a process separate and distinct from product development”.

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For Entrepreneurs, Success is Ideas With Follow-up

Startup Professionals Musings

Product development. For a great idea person, the product details keep changing for the better, but nothing ever gets finished. How many people do you know who have a thousand emails in their inbox, or just a few awaiting follow-up for over a week from people who matter? They expect prompt formal follow-up to questions.