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8 Employee Behaviors Challenge Every Business Leader

Startup Professionals Musings

The most valuable assets of a new startup are the people on the team, and the most challenging task of the entrepreneur and team leaders is to spend their leadership time and energy productively.

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8 Strategies For Sustaining Momentum In Your Startup

Startup Professionals Musings

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. It’s important to define your growth strategy, document it, communicate it to your team, and align metrics and employee rewards to target goals.

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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

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5 Keys To Sustaining A Positive Attitude In Your Team

Startup Professionals Musings

In my experience as an employee, up to an executive, in large companies as well as small, I’ve found that people who are consistently negative and complain are a big constraint on productivity, as well as the most difficult management problem that most business leaders face. They may really want to change.

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7 Challenges To Overcome When Building A Startup Team

Startup Professionals Musings

Every startup lucky enough to get some traction gets to the point where they decide to hire some “regular employees” for sales, marketing, and administrative tasks. This commitment to hire people who think like entrepreneurs, or instill an “owner’s mindset” in every employee, should be a high priority in every business.

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8 Questions You Should Ask Before You Join A Startup

Startup Professionals Musings

One more key employee or one more investor will probably not turn the situation around. Calculate employee stock option values and vesting times, as well as salary. These questions are the key ones in every due diligence effort, always done by accredited investors, but almost never done by key employees and new partners.

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10 Remote Staffing Blunders That Will Cost You Dearly

Startup Professionals Musings

These days, it is almost impossible to find a small business where everything is done by full-time employees, in the office or at home. Utilization and personal growth of virtual employees is not my problem.” Some entrepreneurs view their outsourced employees as temps, or as a cheap way to staff the company during its startup phase.

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