Both Sides of the Table

DECEMBER 27, 2011

So while the simplest way that people often evaluate stocks is by P/E ratios (price-to-earnings), one also needs to look at other metrics such as the PEG (price-to-earnings-growth). [of They got a bigger office space so their employees would feel comfortable and they could improve employee retention.

Startup 418

Startup Revenue Technical Review Flash 418

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

YoungUpstarts

JUNE 9, 2019

For many remote (and even regular) companies, company culture is something ethereal and abstract: while the most important metrics (customer engagement and satisfaction, employee turnover and retainment) are closely monitored, features like company culture are often neglected. by Denis Kryukov from Soshace.

Balance Sheet 159

Balance Sheet Web Development Software Engineering Retention 159

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

The Startup Magazine

APRIL 25, 2023

Here are a few ways to align workforce planning with financial objectives: Conduct regular analyses of the costs: these costs are associated with hiring, training, and retaining employees. This may involve analyzing the costs of recruiting through different channels, such as job boards, social media, and employee referrals.

Finance 158

Finance Retention Forecast Employee 158

The Startup Magazine

FEBRUARY 10, 2022

Employer branding is the reputation and image of a company as perceived by employees (past and present), competitors, and customers. Employees who dislike the job they do, and the company they work for, will speak negatively about them, which can be damaging in a world of social media and online review platforms.

Social Media 191

Social Media Non-Compete Employee Affiliate 191

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

The Equity Kicker

MAY 3, 2018

Let me start by saying that I’m a massive believer in the power of metrics. As a result we advise our companies to build KPI trees so employees in each department know what to do and there can be confidence that if everyone delivers the company will hit its overall growth and profitability targets.

Metrics 87

Metrics CPA Early Stage Retention 87

ReadWriteStart

JANUARY 25, 2021

Employees were getting a feel for the benefits of the arrangement, such as cutting down on commute time, improving flexibility, and even increasing productivity. Today’s HR departments and organizations rely on HR software like Rippling to handle things like payroll, benefits management, and employee device management. Remote Work.

Artificial Inteligence 150

Artificial Inteligence Algorithm Retention Software Review 150

Startup Professionals Musings

JULY 25, 2018

In top current companies, such as Google, Apple, and Netflix, cultural strategies that include greater employee freedom and fostering creativity are the norm. In fact, most see a more direct relationship between customers and their business success, so employee focus by default will end up in third place.

Silicon Valley 143

Silicon Valley Retention Metrics Architecture 143

YoungUpstarts

JANUARY 7, 2018

Implementing enterprise apps at the operational level eliminates redundant operations, increase efficiency, and improves employee morale. When combined though, artificial intelligence and automation takes tedious or repetitive tasks out of human hands, leaving employees free for more skilled projects. Automation.

Artificial Inteligence 164

Artificial Inteligence Analytics SCRUM Cofounder 164

YoungUpstarts

OCTOBER 24, 2017

A CPA provides input on tax structure and metrics, and assists with due diligence related to your industry. Think about your employee and ownership hats. Protect your company’s customers, employees and intellectual property. Must you wear both simultaneously? Your message should be clear and consistent. Ask tough questions.

Partner 208

Partner Technical Review Intellectual Property Due Diligence 208

ConversionXL

AUGUST 18, 2021

Businesses looking to expand their reach online should consider setting up an employee advocacy program. Turning employees into advocates can shorten the sales cycle, boost growth, and help your team differentiate from the crowd. . Setting up a culture of employee advocacy. What great employee advocacy looks like.

Social Media 117

Social Media Media Employee Programming 117

ConversionXL

AUGUST 21, 2014

That’s why you need to be simultaneously feeding your growth engine , while monitoring churn and your other startup metrics. They refer to these differences as “ Red Flag” Metrics (or RFMs). Total number of logins also proved to be an important metric, though not as much so as the former two. times per day on average.

Retention 106

Retention Churn Rate Metrics Software Review 106

The Startup Magazine

JANUARY 17, 2021

Every business set their goals and objectives which help employees to prioritize their task and stay motivated. Key Performance Indicators (KPIs) is a metric to monitor how effectively a business is accomplishing its specific objective. EMPLOYEE NET PROMOTER SCORE . CUSTOMER RETENTION RATE . MET AND DELAYED MILESTONES.

.Net 121

.Net Metrics Retention Revenue 121

YoungUpstarts

MAY 29, 2019

Mobile apps can help you sell, improve communication channels, generate insightful metrics, or collect and process data more reliably than people could, the list of ways apps can contribute to your bottom line is endless. Perhaps your mobile app opportunity could provide ROI in one of these ways: Employee Retention.

Mobile 127

Mobile Retention IP Metrics 127

ConversionXL

FEBRUARY 3, 2022

A common framework for defining your growth model is Dave McClure’s Pirate Metrics for startups : the AARRR framework. For each stage of the funnel, consider the distinct metrics that ladder up to your business’s KPIs. This exercise will lead you to a full picture of the channels you can leverage to increase those metrics.

Marketing 115

Marketing Framework Metrics Channel 115

Up and Running

APRIL 30, 2014

Happy employees are more productive, and they’ll make your company better. Money spent on employee happiness is money well spent! She’s going to talk about today how to make more money by making your employees happy. Really today and this week, what we want to talk about is happy employees.

Software Review 88

Software Review Oregon Retention Employee 88

Duct Tape Marketing

JANUARY 15, 2025

Robert is an expert in workplace culture, employee retention, and leadership. By fostering psychological safety, improving communication, and rethinking job exit strategies, businesses can enhance employee retention, protect workplace culture, and build long-term loyalty.

Exit Strategy 56

Exit Strategy Retention Employee Programming 56

Hearpreneur

JANUARY 19, 2022

Especially during challenging times, retention is significantly more crucial than acquisition. The team, on the other hand, is focused on remaining upbeat, and leaders go out of their way to help employees in any way they can, even if that means staying up late at night to talk them through anything they're going through.

Entrepreneur 127

Entrepreneur Metrics Technical Review North America 127

ConversionXL

SEPTEMBER 9, 2021

It’s time to wake up to this fact and be the first in your industry to craft a radically different people-first social media strategy that is driven by the voice of your employees, customers, and influencers.” [via Because of this, it spans two objectives: Turning customers into advocates Improving customer retention.

Social Media 142

Social Media Media Developer Marketing 142

Both Sides of the Table

MAY 2, 2015

The full financial details and metrics were in the deck. So my time was freed up to call board members in advance and walk them through our metrics and understand any concerns. And it turns out that employee reviews matter. Stock option top-ups after a few years are vital retention mechanisms. HR & Legal.

Operations 150

Operations Metrics Early Stage Non-Compete 150

Duct Tape Marketing

DECEMBER 7, 2023

Building A People-Centric Culture: From Employees To Contributors written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Janstch In this episode of the Duct Tape Marketing Podcast, I interviewed Kai Anderson, a seasoned strategist and the leader of workforce transformation at Mercer.

Employee 94

Employee Europe Leadership Technical Review 94

YoungUpstarts

MAY 12, 2017

Poor business relationships with clients are a major driver in low customer retention and ultimately low sales. This makes it easier for your customer-facing employees in any given interaction, in regards to a client’s preferences, past concerns and personal data. Moreover, business data is key during decision making.

Startup 124

Startup Retention Cloud Affiliate 124

ConversionXL

SEPTEMBER 10, 2018

Growth killer #2: Different goals and metrics. The second thing that holds companies back: departments and vendors trying to grow a huge array of different goals and metrics: The SEO team may want to improve rankings and search engine traffic; The email agency may be looking to increase subscribers; and.

Metrics 132

Metrics Campaign Channel Advertising 132

YoungUpstarts

JUNE 5, 2020

Were you patient as employees struggled to balance their newly remote jobs with home schooling and child care? ” They mean you don’t lead only with your head — always putting goals and profits ahead of people — but you also care deeply about employees’ well-being. (It’s Did you say thank you?

Leadership 194

Leadership North America Dallas Employee 194

A Smart Bear: Startups and Marketing for Geeks

FEBRUARY 26, 2019

Instead, watch payback period for acquisition efficiency, watch retention for product/market fit, watch expansion revenue for long-term growth, and watch gross margin for long-term profitability. There isn’t one most important SaaS metric. But usually, you should focus on what’s best for the customer and your company.

Restful 202

Restful Founder Revenue Acquisition 202

ConversionXL

APRIL 3, 2018

Tara Robertson – How to 10x Growth by Optimizing Customer Marketing & Retention. Retention is the most important thing – if that’s poor, nothing else matters. Retention is the most important thing – if that’s poor, nothing else matters. Start with retention. Make it about the CUSTOMER. Engagement.

Retention 106

Retention Artificial Inteligence Channel Email 106

ConversionXL

SEPTEMBER 1, 2020

When we surveyed 450 professionals last year, our study revealed that 65% invest at least 70% of their budget on acquisition, and that NPS , CLV, and retention are among the least-monitored KPIs. The key is not to get bogged down by short-term metrics at the expense of long-term growth. Customer retention rate; New customer stickiness.

Customer 132

Customer SMS Retention Acquisition 132

This is going to be BIG.

AUGUST 31, 2011

Potential candidates and leads go in the top, hired employees come out the bottom. You have trackable metrics for sales, site conversions, traffic, etc., In here, I'd count the number of times employees spoke at conferences, meetups, wrote blog posts, got press, etc. Keep in mind, though, that retention is just as important.

CTO Hire 115

CTO Hire Hiring Bandwidth Metrics 115

crowdSPRING Blog

APRIL 5, 2013

Measuring What Matters: How To Pick A Good Metric – [link]. Google’s Secrets Of Innovation: Empowering Its Employees | Forbes – [link]. Online Education’s Dirty Secret — Awful Retention – [link]. Measuring What Matters: How To Pick A Good Metric – [link]. ” – [link].

Social Media 92

Social Media Small Business Design Media 92

Duct Tape Marketing

NOVEMBER 27, 2024

Jeannie Walters is an award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators, a firm that helps companies increase sales and customer retention through elevated customer experiences. Organizations must define success metrics for customer experience initiatives.

Customer 73

Customer Cloud Technology PR 73

David Teten

DECEMBER 16, 2015

I review a lot of board decks with a beautifully hand-crafted page with metrics for the company. Good metrics are comparable across industries; comparative ; readily understandable; and help drive decisions. Comparative means that you can compare a metric across time periods, groups of users, or competitors. So how do you do it?

Metrics 60

Metrics Analytics Balance Sheet .Net 60

Up and Running

OCTOBER 7, 2019

You need to use your time and resources productively by focusing on the right metrics so you can use data to help you implement improvements that matter. KPIs can (and should) be used as a communication tool to align everyone in the organization so employees are empowered to take initiatives in achieving business goals.

Founder 71

Founder Retention Metrics Technical Review 71

ConversionXL

SEPTEMBER 13, 2017

These metrics identify when a customer is about to stop their usage, before they actually do. Companies who use your service often have employee turnover, and if decision makers within subscriber companies are being reshuffled, often the CRM system they use will be reshuffled too. It’s easy to anticipate, if not easy to control.

Customer 110

Customer Churn Rate Metrics Retention 110

Up and Running

SEPTEMBER 10, 2021

Optimize information shared by multiple employees, and streamline existing processes. This can help improve account and sales management across multiple devices while ensuring customer experience is maintained between employees. 91% of companies with more than 11 employees use a CRM system. Share information. Make connections.

Management 116

Management Customer Software Review Technical Review 116

Hearpreneur

SEPTEMBER 27, 2020

It’s not just matter of personal pride and fulfillment, it’s a matter of meeting your own expectations and keeping your promise to your clients and your employees. While one may see profits as a success, others may view it as customer satisfaction, employee retention, or innovation. Thanks to Hosea Chang, Hayden ! #2-

Entrepreneur 133

Entrepreneur .Net Metrics Revenue 133