Out of the Crisis #4: Carl Liebert, crisis veteran and radical optimist
Startup Lessons Learned
MAY 25, 2020
7:01) The importance of both customer and employee experience, brand building, and pivoting to anticipate the new normal that's coming. (9:33) 9:33) Scaling Up Excellence , process debt, technical debt, and human capital debt, plus rapid prototyping during the pandemic. (13:58) Stanley McChrystal's Team of Teams. (29:34)
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