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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) They attended property management association meetings in Oregon outside of the technology echo chamber of California to get a sense for people’s daily problems. I rarely see the tech team do this.

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Willamette Angel Conference Invests More than $450K

Up and Running

Yesterday’s Willamette Angel Conference (WAC) 2013 event invested more than $465,000 in four Oregon startups, highlighted by more than $250,000 in Portland-based Sonivate , which has developed a fingertip-mounted ultrasound probe that enables imaging while leaving both hands free to do work with simultaneous tactile feedback. .

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HOW TO: Build an App for Your Small Business

mashable.com

This post originally appeared on the American Express OPEN Forum , where Mashable regularly contributes articles about leveraging social media and technology in small business. This is a good choice if you need ongoing support and are ready to make a greater commitment to tech-based marketing than just a one-off mobile or social app.

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4 Reasons Why Credit Unions Are Better For Your Business

Up and Running

My mentor was my dad, who owned a small business in Milwaukie, Oregon. Today I’m CEO of Oregon’s second largest state-chartered credit union, and I love going to work every day, making a difference in the lives of our members, employees and the communities we serve. He was not surprised when I chose to work in credit unions.

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Strategy Roundtable For Entrepreneurs: VCs Are Not Always Right

ReadWriteStart

From what I have seen, this is one of the few companies that can cross the elusive billion dollar mark in due course. Parallel6 is already clocking over $1 million in revenue and is looking to enhance its customer acquisition and also raise some financing. Misty Denson from Portland, Oregon, presented NameYourRentNow.com.

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My Favorite 2014 Trend is Boomer-Millenial Partnerships

Up and Running

Millennials bring tech skills, a feel for online businesses and business models as well as energy and enthusiasm. In many cases, these partnerships are born of necessity due to a lack of traditional job opportunities for one or both. Often family members, each brings complementary skills and abilities. I love this idea.

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How to Write a Business Plan for an Outpatient Medical Practice

Up and Running

If you’ve never written a business plan before, Bplans also offers a library of sample medical business plans that you can review or even download to use as a model. Here’s a brief example: The problem : There is a lack of affordable pediatric and gynecological care available in coastal areas of Lane County, Oregon. Executive summary.