Evolving Customer Needs – Not Technology – Drives Disruption And Innovation
YoungUpstarts
AUGUST 13, 2019
Conventional wisdom says that technology is propelling the disruption that is roiling the markets. This often means mergers and acquisitions, incremental innovation, marketing, and global expansion – which, over the long-term, only widen the gulf between the company and its customers. But this belief is dead wrong.
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