Remove Global Remove Retention Remove Revenue
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How To Survive The Loss Of A Main Customer

YoungUpstarts

When it occurs, the consequences can be swift and devastating, wreaking potential havoc on a once steady stream of revenue. Failure to focus on customer retention, for example, is a surefire way to brush aside the frustrations of existing customers. In many cases, this scenario is inevitable and difficult to prevent.

Customer 347
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Airbnb S-1 (Part 1): So How Profitable Is This Thing Really?

View from Seed

You can read various articles out there which will give you the cursory facts about Airbnb like their overall revenue or profitability or how their business has faired here in 2020 in the COVID environment. But ops & customer support is another 17-20% of revenue and arguably you couldn’t run the business if you took that away.

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Why The Haters are Wrong About Growth Hacking

Both Sides of the Table

I have seen many teams pour tons of money, time and effort into PR strategies without thinking about how product tweaks could drive more consumption, more retention and more referrals. Growth hacking is a mentality that a company needs to be committed to. Doesn’t.

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Why Email Automation is a Must For Your E-commerce Businesses

The Startup Magazine

One of the fastest-growing software industries, the global marketing automation spending is likely to reach $25 billion by 2023. In short, email automation comes with a plethora of benefits for your business, customers, and your revenue. Accelerates revenue. This added revenue is the result of upselling and cross-selling.

Email 167
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The State of Gaming in 2022

VC Cafe

billion people globally that play games in 2022. The global games and services market is forecast to reach $188 billion in 2022, a 1.2% NPD reported on Friday that consumers spent 10% less in the first six months of 2022 than they did during the same time period last year, with game industry revenue down to $26.3 There are 3.07

Forecast 190
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

SAS Canada “customer champions” helped the firm restore declining customer retention rates—which had fallen as low as the mid-80s percent — back to the firm’s traditional high retention rates of 97-98 percent. Even if you’re a global firm, it’s a good idea to restore community marketing.

Customer 154
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Seven Things Your Customers Can Do Better Than You

YoungUpstarts

The company was having a noticeable customer retention issue several years ago. Retention rates had declined from the high 90s to the mid 80s, which senior management felt the need to address quickly. As a result, retention rates rebounded back up to the high 90s. SAS Canada is a good case in point. their peers).

Customer 168