Taking Service To The Stratosphere: 12 Keys To Creating Uplifting Service In Today’s Marketplace
YoungUpstarts
JUNE 12, 2012
Many Partners, Many Missions, One Changi.” Key drivers of satisfaction at Microsoft include product quality, value for money, security, accuracy, and speed of solutions. But that’s not everything the company’s customers and partners value. Engaging Service Vision. Voice of the Customer. Service Recovery and Guarantees.
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