Evolving Customer Needs – Not Technology – Drives Disruption And Innovation
YoungUpstarts
AUGUST 13, 2019
Conventional wisdom says that technology is propelling the disruption that is roiling the markets. Now that the public judges products based on reviews and peer recommendations, quality is more critical than ever before. The decline of industry stalwarts like GE, IBM, and Coca-Cola. But this belief is dead wrong.
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