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Of course, the hiring needs vary a lot and are dependent on the business model, but a skills gap analysis reveals that more product managers, programmers, and sales and marketing experts will be needed in the near future. The platform aims to help the youth to develop relevant skills and improve their chances of getting hired.
When I worked with Air Mauritius to kick off its service revolution , they started by addressing the communication problems in its dysfunctional culture, which manifested as bickering, finger-pointing, withholding information, etc. For example, Air Mauritius had captains to start greeting passengers as they board the plane.
If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world. Mauritius is working on taking similar steps.
On one hand, he’s a tech innovator and entrepreneur whose creativity has earned him awards and accolades on two continents – Europe (Sweden, to be more exact) and Africa (eastern, and in countries like Nairobi, his native Somalia and Mauritius). On the other hand, he’s a zealous engineer of social change.
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