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Skills Development in Africa: How Wide is the Skills Gap?

Transformify

Kenya and Nigeria are of a particular interest for the employers in the UK due to the high percentage of English speakers who have received bachelor’s degree or higher. Facing a high unemployment rate among graduates, Kenya encourages entrepreneurship in an effort to create more jobs in the technology sector.

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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

You can monitor this system by reviewing situations with your team to ensure that in-the-moment decisions lead to the result everyone wants: happy and loyal customers, confident staff, and a successful organization. In your next staff meeting, review a few customer service recovery interactions, even those that went well. Big mistake.

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