Both Sides of the Table

JULY 1, 2010

They raised around $350 million to try and sell cars direct over the Internet. Scott left the company, which eventually IPO’d and became Internet Brands. And finally, Scott demonstrated his internal management tool for managing the metrics of his business. And it carries no inventory. It’s awesome.

San Francisco 248

San Francisco Venture Capital Analytics Mobile 248

Startup Lessons Learned

APRIL 14, 2009

Every board meeting, the metrics of success change. Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. Time-to-complete-a-sale is not a bad metric for validated learning at this stage.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Startup Lessons Learned

MARCH 24, 2009

Lessons Learned by Eric Ries Tuesday, March 24, 2009 The metrics and levers of engagement, presentation on Engagement Loops for Facebook Developer Garage SF Ill be presenting a talk at the Facebook Developer Garage SF Wednesday evening. Unfortunately, its easy to lose track of positioning effects when optimizing for a single metric.

Metrics 88

Metrics San Francisco Lean Viral 88

Both Sides of the Table

MAY 23, 2012

In an over-funding environment companies are encouraged to eschew revenues in a land grab to acquire eyeballs, clicks, page views or whatever other vanity metrics give VCs the false comfort that they’re sitting on a gold mine. IPO markets had burned an entire cycle of retail stock investors and many institutional investors to boot.

Venture Capital 347

Venture Capital Technical Review LP Mobile 347

reidhoffman.org

NOVEMBER 12, 2013

the consumer internet landscape in 2004 vs. today. In 2004, the consumer internet was just beginning to rebound. In 2004, investors regained interest in the consumer internet again. We are the leader in the professional domain with viral growth. the evolution of LinkedIn as a company. Reid Hoffman.

Entrepreneur 111

Entrepreneur Viral Revenue Networking 111

Cracking the Code

FEBRUARY 12, 2007

Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Labels: internet , Portfolio. internet. (6). SaaS business metrics: why are they different? How the use of internet is transform. Popular Media: the key to viral marketing. Cracking The Code.

Software Review 48

Software Review SEM Marketing Las Vegas 48

Startup Lessons Learned

DECEMBER 14, 2009

In a previous post , I covered the three main drivers of growth: Paid, Sticky, and Viral. A business that strives for something like this should absolutely be charging money from day one, in order to establish baselines for their two key metrics: CPA (the cost to acquire a new customer) and LTV (the lifetime value of each acquired customer).

Customer 156

Customer San Francisco Viral Lean 156

Startup Lessons Learned

JANUARY 27, 2009

At a high level, anything that drives virality should be free. To take your specific example about virality - why do we want to have more users sign up? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.

San Francisco 148

San Francisco Lean Continuous Deployment DC 148

Startup Lessons Learned

JANUARY 11, 2009

If you ask an expert in Facebook apps to come help build yours, youll usually hear the same advice: build your app for virality. Thats sensible advice; most people who have made a business on Facebook rely on the viral driver of growth. If you have a virally-growing app, you dont need the extra installs.

San Francisco 68

San Francisco Social Network Lean Continuous Deployment 68

Cracking the Code

MAY 25, 2010

Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Labels: design , internet , sales and marketing. 5 comments: Radu Prisacaru - UK Internet Marketer. ipo process. internet. (6). Tuesday, May 25, 2010. "10 Posted by Philippe Botteri. at 5:39 PM.

Software Review 74

Software Review Cloud IPO Jordan 74

Startup Lessons Learned

OCTOBER 7, 2008

This is completely analogous to the situation elsewhere on the internet, where launching a new website, product, or service with PR is getting harder and harder. On the web, we have many of these channels: SEM, SEO, world of mouth, PR and viral. Acqusition competition is how new apps get new customers. I am a little curious here.

San Francisco 68

San Francisco Lean Retention SEM 68

Startup Lessons Learned

DECEMBER 16, 2008

Lessons Learned by Eric Ries Tuesday, December 16, 2008 Engagement loops: beyond viral Theres a great and growing corpus of writing about viral loops, the step-by-step optimizations you can use to encourage maximum growth of online products by having customers invite each other to join. This is essentially a version of the viral loop.

Viral 140

Viral San Francisco Lean Continuous Deployment 140

Startup Lessons Learned

SEPTEMBER 18, 2008

On Facebook, viral distribution has proved decisive. Those companies who have learned to build apps that optimize the viral loop dominate in every category where they compete. So far, I dont see any apps that have much in the way of viral distribution. We're leading the charge in enabling viral distribution for iPhone apps.

Distribution 74

Distribution San Francisco Lean Continuous Deployment 74

Startup Lessons Learned

OCTOBER 11, 2009

Every experiment has to be evaluated based on a single standard report of 5-10 (no more) key metrics. Any team that creates an experiment must monitor the metrics and customer reactions (support calls, forum threads, etc) while the experiment is in-progress, and abort if something catastrophic happens. It promotes rapid iteration.

San Francisco 133

San Francisco Lean Metrics Continuous Deployment 133

Startup Lessons Learned

APRIL 7, 2010

At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Even if it shows improvement in some micro metric, does that invalidate the overall design? That was evident in the metrics and in the in-person usability tests. No one feature is to blame.

San Francisco 154

San Francisco Lean Metrics Design 154

Startup Lessons Learned

MARCH 13, 2009

If the viral coefficient is 0.9, Here was our experience at IMVU, which I have seen replicated at many other consumer internet startups. Know what the success metrics are for the launch. Pay attention to your fundamental driver of growth. keep iterating until its 1.1 before you launch. In most situations, this fear is misplaced.

San Francisco 168

San Francisco PR Lean Early Stage 168

Startup Lessons Learned

SEPTEMBER 29, 2008

Luckily, the metrics helped us figure out the difference. Question 2: If your product has areas where people read and then different areas where people interact, are there ways to do metrics to determine where people spend their time? Were looking to metrics to determine how users interact with our product.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

DECEMBER 8, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The visionary’s lament The Superbowl ad test Lo, my 57692 subscribers, who are you? Startup Lessons Learned - the Conference (April 23.

Software Review 136

Software Review San Francisco Lean Continuous Deployment 136

Startup Lessons Learned

SEPTEMBER 13, 2010

Lessons Learned by Eric Ries Monday, September 13, 2010 The Superbowl ad test I am a firm believer in the danger of vanity metrics , numbers that give the illusion of progress but often mask the true relationship between cause and effect. Vanity metrics are generally bigger. Vanity metrics. The solution? Is that really news?

San Francisco 154

San Francisco Metrics Lean PR 154

Startup Lessons Learned

DECEMBER 30, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The visionary’s lament The Superbowl ad test Lo, my 57692 subscribers, who are you? Startup Lessons Learned - the Conference (April 23.

San Francisco 83

San Francisco Lean Continuous Deployment DC 83

Startup Lessons Learned

DECEMBER 7, 2008

The second time around however, I went around the internet and read blogs such as yours to see how I can save myself from all the chaos because I knew that at some point I will break and just leave for another company only to find that I will probably have to go through the same thing again! Startup Lessons Learned - the Conference (April 23.

Software Review 94

Software Review Technical Review San Francisco Part-Time VPE 94

Startup Lessons Learned

DECEMBER 6, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The visionary’s lament The Superbowl ad test Lo, my 57692 subscribers, who are you? Startup Lessons Learned - the Conference (April 23.

San Francisco 74

San Francisco SCRUM Lean Continuous Deployment 74

Cracking the Code

OCTOBER 10, 2008

Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Save Asia for post-IPO Single instance, multi-tenant, single datacenter - Have only one version of the code in production. Effectively measuring and understanding your CAC and CLTV metrics are key to future success.

Software Review 48

Software Review North America Europe Metrics 48

Cracking the Code

MARCH 10, 2008

Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. From our private investor experience, a breakeven in 1-2 year seems reasonable and if we look at Salesforce.com CAC ratio since its IPO, it is indeed within this 0.5-1 internet. (6). Cracking The Code. anecdotes. (13).

Sales 79

Sales Software Review Marketing Technical Review 79

Cracking the Code

SEPTEMBER 2, 2008

Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. internet. (6). SaaS business metrics: why are they different? How the use of internet is transform. Popular Media: the key to viral marketing. Cracking The Code. Tuesday, September 02, 2008. for Lawson?

Software Review 48

Software Review Software Technical Review Cloud 48

Cracking the Code

JULY 6, 2007

Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. SaaS business metrics: why are they different? Different models require different performance metrics. The MRR is a great metrics, but it can be perfected. Cracking The Code. Friday, July 06, 2007.

Software Review 66

Software Review Metrics Valuation Technical Review 66

Cracking the Code

FEBRUARY 4, 2008

Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. 2007 was a turning point for the SaaS industry with the successful IPOs of NetSuite, SuccessFactors, DemandTec, Salary.com, Aprimo and Constant Contact. What metrics should I be using to drive a saas business?

Software Review 48

Software Review South Korea IPO Portfolio 48

Startup Lessons Learned

DECEMBER 7, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The visionary’s lament The Superbowl ad test Lo, my 57692 subscribers, who are you? Startup Lessons Learned - the Conference (April 23.

San Francisco 132

San Francisco Lean Continuous Deployment DC 132