Remove Lead Generation Remove Naming Remove Retention
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Seven Things Your Customers Can Do Better Than You

YoungUpstarts

The company was having a noticeable customer retention issue several years ago. Retention rates had declined from the high 90s to the mid 80s, which senior management felt the need to address quickly. As a result, retention rates rebounded back up to the high 90s. SAS Canada is a good case in point. An example is “Mr.

Customer 168
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

SAS Canada “customer champions” helped the firm restore declining customer retention rates—which had fallen as low as the mid-80s percent — back to the firm’s traditional high retention rates of 97-98 percent. Short, well-told customer story videos proved most powerful, exponentially increasing engagement and lead generation for Intel.

Customer 154
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Why Employer-Sponsored Health Insurance Is A Thing Of The Past And What You Should Do About It

YoungUpstarts

Making this switch will allow companies and employees to save up to $12,000 per employee per year, while offering a better employee health benefit program for recruiting and retention purposes. This is a massive savings and it will happen nationwide — there’s no arguing with that.

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How to Turn First Time Customers Into Repeat Customers in 2021

Up and Running

According to research conducted by Bain & Company, an increase in customer retention of a mere 5% can potentially increase a brand’s profitability by nearly 95%. Hyper-personalization can vary from calling a customer by their name to suggesting new products and services based on their previous interaction with your brand.

Customer 154
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The Essential SaaS Metrics for Growth

ConversionXL

Once you can identify a quality lead, it’s time to figure out which sources deliver the most of them. Learn which sources generate the most high-quality leads. Sarah Bottorff , VP of Marketing at Fastspring , has seen companies ignore lead sources in favor of a more general focus on total leads. . .

Metrics 117
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How ‘Company Culture’ Became Overused

Duct Tape Marketing

Creating a positive employee experience is essential for retention. Is there some story behind the name there? First of all, I wanted to find a name that didn't exist on from a URL standpoint. A lot of people just think it's lead generation or something. Belief in people is crucial for leadership and team success.

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7 High-Performing Ecommerce Marketing Strategies for 2022

ConversionXL

Vague, high-level goals (such as “improve lead generation,” “increase online sales,” or “attract more customers”) are not specific or measurable enough to define marketing success. In this case, they don’t simply use customers’ names in the email subject line, but provide product recommendations based on that buyer’s shopping history.

eCommerce 129