VC Cafe

NOVEMBER 2, 2019

When you start with an honest and diligent effort to determine the truth of your situation, the right decisions often become self-evident.” — Jim Collins , author of Good to Great. In this post I’ll focus on benchmarking resources for seed and series A in the following three categories: SaaS B2C / Consumer apps Deep tech.

B2C 141

B2C Technical Review Startup Retention 141

The Startup Magazine

APRIL 22, 2024

When it comes to startups, the focus often gravitates toward acquiring new customers, expanding market reach, and chasing growth metrics. However, amidst the frenzy of attracting fresh clientele, many startups overlook a critical aspect of sustainable success – client retention.

Retention 148

Retention Reputation Startup Social Network 148

The Startup Magazine

OCTOBER 29, 2023

Metrics play a significant role in customer journey analysis, providing quantifiable data that can be analyzed to glean valuable insights. This proactive approach fosters a positive brand perception, potentially leading to higher customer retention and increased profitability.

Metrics 158

Metrics Customer Harvest Acquisition 158

Haystack

NOVEMBER 25, 2018

It’s that time of year, where I — as a committee of one judge, me — select one startup in the tech ecosystem that “broke out” and has the makings of an even larger outcome should things continue to go right. It’s entirely possible the trend lifts these companies in due time, as well.

Technical Review 127

Technical Review Open Source Software Review Venture Capital 127

YoungUpstarts

OCTOBER 24, 2017

A CPA provides input on tax structure and metrics, and assists with due diligence related to your industry. You need to ask questions and perform due diligence before you invest substantial time and money. Think about your employee and ownership hats. Must you wear both simultaneously? Ask tough questions.

Partner 208

Partner Technical Review Intellectual Property Due Diligence 208

ConversionXL

NOVEMBER 22, 2022

Marketing metrics are a competitive advantage. You have to track metrics you can act on. In this article, you’ll learn which metrics to measure to understand and improve marketing performance. Table of contents What are digital marketing metrics? KPIs vs. digital marketing metrics 1. – Seth Godin.

Metrics 105

Metrics Analytics Marketing Acquisition 105

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 17, 2011

As a preamble to the metrics, it’s useful to know what you’re measuring and why it’s vital. We had a spike in this metric in February at WP Engine when our Internet provider themselves had a datacenter-wide catastrophe which brought us down for twelve hours; of course not all spikes will have such obvious causes.

Business Model 245

Business Model Metrics Engineer Technical Review 245

ConversionXL

SEPTEMBER 13, 2018

Google Analytics switched its default metric from “sessions” to “users” in 2018, mirroring Mixpanel’s emphasis on users over pageviews. You’ll be able to see which acquisition channels are best for long-term retention or lifetime value, not simply those that drive initial conversions. Image source ). Acquisition.

Analytics 119

Analytics Technical Review Acquisition Retention 119

Hunter Walker

JANUARY 2, 2017

When Satya and I started Homebrew in 2013 one of our bets for the coming decades was that non-traditional acquirers would become more aggressive in their pursuit of technology startups. We had our first taste of this trend playing out early in 2016 when GM acquired self-driving tech startup Cruise for north of $1b. Apparently so.

Technical Review 131

Technical Review Cap Table Acquisition Startup 131

The Startup Magazine

JUNE 9, 2024

Due to advancements, learning management systems (LMS) have emerged as tools for delivering blended learning experiences. This flexibility allows learners to access content anytime, anywhere, promoting a self-directed learning environment that boosts engagement and knowledge retention.

Technical Review 145

Technical Review Software Review Retention Metrics 145

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112

Retention Developer Customer Programming 112

Duct Tape Marketing

AUGUST 22, 2024

Technical Skills: Besides strategy, a fractional CMO must possess strong technical skills to advise on and implement marketing technologies that optimize operations and enhance efficiency. 12:00] Acquisition and Retention A fractional CMO should focus on both customer acquisition and retention. No shocker there.

Leadership 88

Leadership Technical Review Retention Campaign 88

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

The Startup Magazine

SEPTEMBER 2, 2021

As a learner, using learning management systems can help increase your knowledge retention, help you gain new skills that may be useful for future jobs, and even help you improve your performance at your current job. Types of Metrics Provided by an LMS. What Are the Advantages of an LMS? Conclusion.

Management 173

Management Software Review Metrics Retention 173

Gust

DECEMBER 27, 2012

You should know every metric regarding customer acquisition, conversion and retention. The expectation is that in an era of increasing technology and decreasing costs, you will be bringing them an operating company with at least some traction. You should know EVERYTHING about your business, product, customers and competition.

Software Review 164

Software Review Term Sheet Technical Review Angel Investor 164

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

The Startup Magazine

AUGUST 6, 2024

Clearly articulate your goals for the incentive program, whether they involve boosting sales, enhancing customer satisfaction, or improving employee retention. Regularly Review and Adjust: Continuously measure the effectiveness of the incentive program and make necessary adjustments.

Employee 158

Employee Sales Artificial Inteligence Technical Review 158

ConversionXL

SEPTEMBER 3, 2021

How to leverage app store optimization (ASO) to improve app visibility, conversion rates, and retention. Installs and conversions should be celebrated, but 21% of users abandon apps after one use and the average 30-day post-install retention rate is only 5.7% (industry-wide). And, 65% of downloads happen post-search.

Metadata 121

Metadata Technical Review Retention Metrics 121

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

ReadWriteStart

JANUARY 25, 2021

But the nature of HR is likely to evolve with new technologies, research, and trends. Using one platform, they can store, review, and gather information, send messages, and even generate reports to analyze data. Technology is responsible for introducing the “gig economy.” As we’ve seen, technology tends to evolve exponentially.

Artificial Inteligence 150

Artificial Inteligence Algorithm Retention Software Review 150

ReadWriteStart

JULY 20, 2023

Leveraging technology, Collectly has achieved impressive results. The “days sales outstanding” metric, measuring the average days to collect payments, reduced from 60-90 days to an impressive 12 days. million in funding. This brings the total capital raised by Collectly to an impressive $34.1

ChatGPT 118

ChatGPT Artificial Inteligence Retention Technical Review 118

The Next Web

AUGUST 26, 2012

The metrics that matter the most are returning customers (user retention), turnover per customer and viral growth (k-factor). Most investors will sooner or later do an extensive due diligence anyway, so spend a little more time in advance to make sure you will be prepared for the future. Develop a strong backbone.

Bankruptcy 121

Bankruptcy Technical Review Intellectual Property Due Diligence 121

YoungUpstarts

FEBRUARY 13, 2019

by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ Everyone knows that retention is crucial for subscription-based companies. The customer is having technical difficulties, like a poor streaming experience. Dig deeper.

Customer 173

Customer Technical Review Retention Acquisition 173

ConversionXL

FEBRUARY 3, 2022

The growth marketer would design and run an experiment (ideating, drafting, and sending the email), and then review the data to confirm or disprove the hypothesis. They work to improve top-of-funnel metrics like brand awareness and identify opportunities to improve customer activation, retention, and referral efforts.

Framework 102

Framework Marketing Acquisition Retention 102

View from Seed

AUGUST 30, 2016

For those of us that have been working in the startup and technology space for at least the past 10 years, these addresses mean two things. Second: These addresses are some of the most exciting places to visit in tech because upon arriving, one can instantly see what true scale looks like in action. . — Matching Algorithms.

Social Media 185

Social Media B2B North America Media 185

ConversionXL

SEPTEMBER 9, 2021

Because of this, it spans two objectives: Turning customers into advocates Improving customer retention. Combining these goals and objectives will give you meaningful metrics to track. Objective Goal Metrics Grow the business Increase awareness and perceived value Followers, fans, shares, retweets, etc.

Social Media 142

Social Media Media Developer Marketing 142

ConversionXL

FEBRUARY 3, 2022

The goal of growth hacking as marketing is rapid growth, using strategies and tactics that leverage (and even exploit) technology, platforms, and behavior to reach an end goal. How to create a growth hacking strategy using the pirate metrics model. Use this information to optimize for retention with: Transactional messaging.

Retention 113

Retention Marketing Acquisition Channel 113

ConversionXL

JANUARY 28, 2021

Instead, we’ll be covering the core use cases that customer data platforms address and explore whether Segment or Mparticle ultimately deserves a spot in your tech stack. Whether you’re looking to improve conversions or retention CDP’s can provide a holistic view of both your opportunities and areas for improvement.

Technical Review 86

Technical Review Software Review Analytics Technical Cofounder 86

Startup Lessons Learned

AUGUST 24, 2009

The other revels in the world as we all know it will be someday: limitless distribution enabled by new technologies, the importance of collaborative filters, and on-demand availability of all content for end-users. But the same technologies that make life difficult for traditional marketers also offer them unprecedented new opportunities.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

crowdSPRING Blog

MAY 23, 2014

Creating Customers for Life: 50 Resources on Loyalty, Churn, and Customer Retention | Help Scout – crowdspring.co/1lD094d. Tech Start-Ups: Take the Money and Build | by @tullman – crowdspring.co/1jvoIEu. 29 Tips for Entrepreneurs & Women in Tech | Tech Cocktail – crowdspring.co/1oj9QIU.

Social Media 93

Social Media Small Business Design Media 93

YoungUpstarts

MAY 29, 2019

In fact, one of the most difficult obstacles for most businesses is convincing the main power houses (board members, directors, investors) to sign off on the budget needed to fully explore these opportunities; especially when it comes to investing in mobile technology, i.e. mobile app development.

Mobile 127

Mobile Retention IP Metrics 127

Up and Running

SEPTEMBER 10, 2021

Customer Relationship Management is a technology designed to help your business manage customer relationships and interactions in an organized way. In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. Review CRM features and tools. What is CRM? Organization and operations.

Management 116

Management Customer Software Review Technical Review 116

Hearpreneur

OCTOBER 25, 2023

High-quality product images, detailed descriptions, and customer reviews can also enhance the user experience. 14- Blend technology and marketing Photo Credit: James Emery Building an e-commerce business like The Neighbours Cellar involves a blend of technology, marketing, and customer-centricity.

eCommerce 143

eCommerce Omaha Entrepreneur SEO 143

The Startup Magazine

JANUARY 17, 2021

Key Performance Indicators (KPIs) is a metric to monitor how effectively a business is accomplishing its specific objective. The metric is useful for measuring the chances a customer would recommend your products or service. Employers use this metric to measure their employees’ loyalty. CUSTOMER RETENTION RATE .

.Net 124

.Net Metrics Retention Revenue 124

ConversionXL

FEBRUARY 3, 2022

Companies can acquire competitors’ products or technology to enhance their offering within the market they already serve. A common framework for defining your growth model is Dave McClure’s Pirate Metrics for startups : the AARRR framework. During product development, test activities like: R&D. Acquisitions. Partnerships.

Marketing 115

Marketing Framework Metrics Channel 115

Up and Running

SEPTEMBER 14, 2021

You can also do the following: Increase the level of client happiness and retention. Analyze problem areas in customer complaints, bad feedback, and reviews, which are all early warning indicators of issues faced by your organization. So, what metrics can you use to evaluate the performance of your relationship funnel?

Sales 152

Sales Audience Social Media Email 152

Hearpreneur

JANUARY 19, 2022

Especially during challenging times, retention is significantly more crucial than acquisition. Due to that, we decided to widen our client base to increase our revenue. 11- Paying attention to metrics. Metrics do not lie, and metrics over a longer time period are much more useful to study. 3- Caring for the team.

Entrepreneur 127

Entrepreneur Metrics Technical Review North America 127