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[Review] The Social Customer

YoungUpstarts

Social CRM is a philosophy and a business strategy that uses technology, work flow, business rules, and social information to talk with (not at) the customer in a transparent way, to make value for both parties. T = Tools, the myriad platforms and software needed. P = People and your relationships with them.

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9 Women Can’t Make a Baby in a Month

Both Sides of the Table

It is often the fortuitous mixture of new technologies, customer awareness and then acceptance of the technology and then the slow adoption into our daily lives that leads to markets exploding. We technology leaders also make this mistake. Markets develop for a complex set of factors that are often beyond all of our control.

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Quantum Computing – An Update

Steve Blank

In March 2022 I wrote a description of the Quantum Technology Ecosystem. Just as a reminder, Quantum technologies are used in three very different and distinct markets: Quantum Computing , Quantum Communications and Quantum Sensing and Metrology. Shor’s factorization algorithm can crack these codes if run on a Quantum Computer.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) They attended property management association meetings in Oregon outside of the technology echo chamber of California to get a sense for people’s daily problems. What changed for us was Tim Barker arrived.

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Using Generative AI to Drive Corporate Impact

TechEmpower

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. In the sphere of software engineering , AI is pivotal for corporate IT by automating coding, optimizing algorithms, and enhancing security to boost efficiency and minimize downtime.

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Finance and PR – The Bottom Line

Rembrandt Communications

Finance and PR… hmmm. Many financial executives ignore public relations’ (PR) activities and move them down on the list of priorities. After all, the expensive press releases, media relations, events, and content involved with PR offer little proof of how they will affect the overall, bottom line. Specifically, here are….

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We’re Hiring a Platform and Operations Associate at NextView

View from Seed

You are a “digital native” with a strong interest in new technology and have hands-on proficiency with many online tools for managing social media interactions, event production, and project management. You are actively engaged in the NYC or Boston tech ecosystem. Supporting other external PR and media relations for the firm.