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Can a competitor’s productname be easily substituted for my company’s brand? Meaning, if you branded your company’s product/service with that of your competitor’s, would the customer notice a difference? As you develop your value proposition, think about the following questions. Get the right team in place.
For example, two days after they cancelled their subscription to your SaaS product. Let them know it’s not a thinly-veiled sales call. We’re in the process of improving our product and are interested in how you use it and what you think we could do better. It could help us shape the future of [COMPANY/PRODUCTNAME].
Gender: using men vs. women in the subject line of a clothing store’s newsletter or highlighting specific productnames for each group are some basic examples. What are their favourite products or what features are they yet to use? Try something like: ‘Our annual apparel sale starts now.’ Weekly” (via Vero).
For those of us selling to businesses however, particularly where there is a sales team involved and a pipeline to track, the world is quite different and Dave’s metrics don’t cover everything you need to track. For long salescycles, it is important to measure this to estimate marketing ROI for tactics in the short term.
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