7 Key Startup Activities Where Follow-Up Is Critical
Startup Professionals Musings
MARCH 21, 2021
I was with IBM in the early PC days when Bill worked with us to provide PC DOS and other software. Customer retention. A numbing 68% of all business lost in America is lost due to lack of follow-up after the sale. Of course there are people who are great at getting things done, but haven’t had an original idea in their life.
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