Startup Professionals Musings

DECEMBER 6, 2012

If these three million see no timely response, your problem can go viral (like United Breaks Guitars ). Respond online and let the positive vibes go viral instead. A positive result could be a reputation that you put customer relationships first and sales second. Increase customer loyalty and therefore customer retention.

Social Media 228

Social Media Media Customer Viral 228

Startup Professionals Musings

JULY 18, 2012

It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Of course, the right approach is to be proactive along one or more of the following lines: Reputation management. Maximize customer retention.

Social Media 198

Social Media Media Marketing Reputation 198

Duct Tape Marketing

JUNE 27, 2013

Starbucks, for example, has a reputation for providing an exceptional customer experience. As a result, it is imperative that you have someone who is responsible for your online reputation management who monitors social media platforms and other online outlets for customer feedback. The same cannot be said for a small business.

Social Media 78

Social Media Viral Media Customer 78

Startup Professionals Musings

FEBRUARY 26, 2017

It highlights the story of how United Airlines paid no attention to social media while Dave’s story of his crushed guitar and poor customer service went viral around the world. Of course, the right approach is to be proactive along all the following fronts: Reputation management. Maximize customer retention.

Social Media 120

Social Media Media Entrepreneur Reputation 120

Venture Chronicles

DECEMBER 6, 2010

Social Media Monitoring evolved out of the explosion of non-traditional media channels developed in the last decade combined with the increased velocity of information flow as a consequence of viral information sharing. Influencing strategies also attempt to exploit brand loyalist behaviors for retention and promotion within the market.

Social Media 60

Social Media Media Viral Channel 60

Hearpreneur

DECEMBER 28, 2022

I intend to release one study every three months, which I'll send to journalists in the hopes of generating viral attention on social media. I believe that if I can have one piece of content go viral every three months, not only will I be able to develop more links but also raise my brand's recognition. 20- Client retention.

Social Media 127

Social Media Entrepreneur Retention Finance 127

ConversionXL

FEBRUARY 12, 2019

The second relies on retention. Cohort analysis can be done for revenue, churn, viral word of mouth, support costs, or any other metric you care about. Detecting unsatisfactory items as soon as possible might save your reputation, marketing budget, and customers. The second type is winning.

Retention 126

Retention Analytics Campaign eCommerce 126

blog.expensify.com

APRIL 24, 2012

But maybe.Net, too, has the potential to grow beyond itself and beyond the reputation of its coders. It makes you look like a religious zealot and a kind of high self-regarding anal retentive. I really think the only thing you accomplished here is alienating an entire community and damaging your reputation. My response: [link].

Java 107

Java PHP Software Review Coder 107

ConversionXL

APRIL 6, 2016

Strategy & Testing: The a-ha moment is the tipping point for retention. The a-ha moment is the tipping point for retention. Day 3 – Analytics, Personalization and Retention. Sites and brands earn an engagement reputation and it determines visibility. Engagement Reputation. Why retention matters?

Retention 48

Retention Algorithm Software Review Conversion 48