Startup Professionals Musings

DECEMBER 17, 2013

For starters, here is my selection of some key metrics that every six-sigma joint like GE tracks without thinking, but that too many small businesses haven’t yet formalized: Sales revenue. Customer loyalty and retention. For example, sales productivity is simply actual revenue divided by the number of sales people.

Metrics 252

Metrics Technical Review Retention Acquisition 252

Both Sides of the Table

JANUARY 11, 2014

I have seen many teams pour tons of money, time and effort into PR strategies without thinking about how product tweaks could drive more consumption, more retention and more referrals. Growth hacking is a mentality that a company needs to be committed to. Doesn’t.

Technical Review 384

Technical Review Hockey Stick SEM Channel 384

Startup Professionals Musings

NOVEMBER 17, 2021

Customer retention with churn modeling. Every business wants to predict which customers are about to leave, and for what reasons, so they can target their retention efforts. Without predictive targeting, a retention campaign may cost more than it gains. New one-time customers may be incented to return. Movie recommendations.

Analytics 248

Analytics Retention Social Media Startup 248

Startup Professionals Musings

MARCH 12, 2013

Customer retention with churn modeling. Every business wants to predict which customers are about to leave, and for what reasons, so they can target their retention efforts. Without predictive targeting, a retention campaign may cost more than it gains. New one-time customers may be incented to return. Movie recommendations.

Analytics 246

Analytics Retention Startup Social Media 246

Both Sides of the Table

APRIL 4, 2011

Retention / Churn. Revenue Metrics. Revenue metrics are one of the first things I ask for from the startups in which I invest. I like to think of revenue drivers. And they are revenue drivers in that simplistically impressions x fill rate x eCPM equals revenue.

Metrics 346

Metrics Startup Acquisition SEM 346

Startup Professionals Musings

AUGUST 24, 2022

In addition, research shows that companies that fail to align their marketing and sales departments have less ROI, and lose 10% or more of their revenues per year. In general, I have found that channel partnerships with value-added resellers are a great way to reduce CAC, as well as boost retention, and improve return on investment.

Acquisition 250

Acquisition Cost Customer Sales Cycle 250

Both Sides of the Table

SEPTEMBER 19, 2011

The reason that incumbents can’t react is that their revenue and defensibility are continued by serving the high-end of the market for which it would take too much time & money for any competitors to effectively challenge. It’s the most profound book I’ve read on thinking about how the Internet is changing business.

Los Angeles 329

Los Angeles Revenue Retention Acquisition 329

VC Cafe

NOVEMBER 2, 2019

In SaaS the main benchmarks being measured are revenue growth, sales efficiency (unit economics), churn and burn rate. Example of Baremetrics revenue per user benchmarks. cohort retention curves that flatten (stickiness) actives/reg > 25% (validates TAM). Software as a Service (Saas) benchmarks. Consumer apps and services.

B2C 141

B2C Technical Review Startup Retention 141

Startup Professionals Musings

JUNE 21, 2020

Some analysts argue that revenue drives growth, while others say user growth drives revenue. Google reached $1B in revenue within five years of incorporation, and now has a market capitalization of over $1 trillion. Long-term stability requires revenue growth and profit. Both have worked. Traditionally, it was simple.

Revenue 434

Revenue Valuation Viral Retention 434

The Startup Magazine

JUNE 29, 2020

In short, email automation comes with a plethora of benefits for your business, customers, and your revenue. Accelerates revenue. This added revenue is the result of upselling and cross-selling. Personalized recommendation is a kind of cross-selling which has the ability to accelerate your revenues considerably.

Email 166

Email Campaign Revenue HTML 166

YoungUpstarts

OCTOBER 31, 2017

by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ In today’s competitive market, customer engagement (or lack thereof) could determine whether your company sinks or swims.

Customer 171

Customer Retention Software Review Metrics 171

YoungUpstarts

JANUARY 10, 2021

What would your business look like if you were able to increase your retention rates by 10 or 15 percent? By cultivating loyalty, you ultimately increase profitability and revenue. How much more profitable would you be? These are questions worth considering as you start fresh in 2021. What Makes a Loyal Customer?

Customer 207

Customer Retention Software Review .Net 207

Steve Blank

APRIL 1, 2020

Your revenue plans are no longer valid. What’s your monthly cash burn at your new low revenue level? The CEO should dial through as many of the largest existing customers to get a firsthand understanding of the magnitude of any revenue shortfall. How can you shift focus to customer retention versus acquisition?

South Korea 334

South Korea Salary Business Model China 334

Startup Professionals Musings

FEBRUARY 6, 2019

Customer retention with churn modeling. Every business wants to predict which customers are about to leave, and for what reasons, so they can target their retention efforts. Without predictive targeting, a retention campaign may cost more than it gains. New one-time customers may be incented to return. Movie recommendations.

Analytics 177

Analytics Retention Social Media Campaign 177

VC Cafe

JULY 26, 2020

In a capital scarce environment following the Dot Com crash, startups needed to do more with less and survive long enough to generate revenue. The fundamentals (unit economics/ margins, CAC>LTV, the importance of retention) are more important now. ” The Lean Startup movement started out of necessity.

Lean 214

Lean Seed Capital Startup Burn Rate 214

YoungUpstarts

APRIL 14, 2020

Companies that actively focus on CX can significantly reduce churn rates, increase retention rates, and earn higher revenues. A common misconception is that companies should prioritize customer acquisition over customer retention. CX is an integral part of the wider Customer Relationship Management (CRM) concept.

Customer 162

Customer Technical Review Artificial Inteligence Retention 162

Both Sides of the Table

APRIL 26, 2016

In SaaS (or any recurring revenue business) this is also a very difficult task. One big, beginners mistake people make in LTV is to measure revenue. If your economic case is built on increasing LTV over time or on retaining recurring revenue streams please remember to layer on “re-marketing or retention” costs into your equation.

Metrics 150

Metrics Cost Acquisition Startup 150

ConversionXL

FEBRUARY 3, 2022

You can calculate retention using the following formula: Customers at the end of the period – new customers gained within the period / the number of customers at the beginning of the period x 100 = customer retention rate. Use this information to optimize for retention with: Transactional messaging. Gamification.

Retention 113

Retention Marketing Acquisition Channel 113

YoungUpstarts

MAY 13, 2014

In 2010, Diapers.com brought in an estimated $300 million in revenue. Poor customer retention. These two childhood friends saw how busy and exhausted new parents were and identified the need for a convenient way to purchase diapers. But for every Diapers.com, there are many more niche ventures that never quite get off the ground.

Pennsylvania 224

Pennsylvania Retention Differentiation Reputation 224

ReadWriteStart

MARCH 8, 2021

They want to open new offices, generate more revenue, and ultimately, secure higher profitability. . And the revenue from your existing customers alone may not be enough to cut it. . Customer retention is the practice of ensuring that your current customers stay with your brand and/or continue buying from you in the future.

Startup 127

Startup Retention Acquisition Agile 127

YoungUpstarts

APRIL 30, 2018

It is estimated that AR and CR will generate revenue of $200 billion by 2020. Increase storage, low costs on hosting, continuous processing, streamlined business operations and large scale retention of users are some of the ways by which Cloud computing can increase business profits. Apple Homekit.

Developer 140

Developer Artificial Inteligence Cloud Retention 140

The Startup Magazine

MARCH 6, 2024

Revenue generation can be increased and sped up using efficient strategic moves and policies. Legal Issues Handling: Companies that keep in mind the legal policies and devise operational strategies accordingly have fewer employee grievances and more workforce retention than companies inconsiderate of such regulations.

Operations 137

Operations Management Software Review Technical Review 137

YoungUpstarts

JULY 6, 2022

Retaining top talent enables a company to attract more high-level performers, increase employee engagement, boost productivity and increase revenue. Rod Robertson shares some tips to business owners to improve their employee retention.

Retention 264

Retention Employee Revenue Product 264

ConversionXL

OCTOBER 16, 2022

By meeting buyers’ post-purchase needs , you’ll improve customer retention. Where marketing drives brand awareness, customer acquisition drives conversions and sales to generate revenue. Data-driven strategies focused on ROI over revenue win the customer acquisition game. Image source ). by posting about it on social media).

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

ConversionXL

JULY 21, 2022

How did Outreach grow in just a few years to 50,000 monthly active users , $10 million in new bookings, and net revenue retention (NRR) of more than 140%? Apply these lessons to align your teams and drive revenue growth. NSM must: Lead to revenue; Reflect customer value; Measure progress. Defaulting to revenue.

Metrics 120

Metrics Acquisition Revenue .Net 120

YoungUpstarts

DECEMBER 2, 2014

Making this switch will allow companies and employees to save up to $12,000 per employee per year, while offering a better employee health benefit program for recruiting and retention purposes. This is a massive savings and it will happen nationwide — there’s no arguing with that.

Software Review 224

Software Review Employee Retention Government 224

ConversionXL

AUGUST 13, 2019

It’s common for companies to put a revenue figure on what it means to be successful in SaaS. But only 400 software companies have made it to the $500M revenue mark. Chances are you’ve been told to focus on metrics like: Monthly Recurring Revenue (MRR); Lifetime Value (LTV); Customer Acquisition Cost (CAC).

Metrics 117

Metrics SQL Retention Churn Rate 117

ReadWriteStart

JULY 20, 2023

These improvements contribute to enhanced financial outcomes and a remarkable 93% patient satisfaction score, essential for patient retention. Since then, Collectly has grown significantly, engaging over 300,000 patients daily and consistently increasing its revenue year over year. million in funding.

ChatGPT 118

ChatGPT Artificial Inteligence Retention Technical Review 118

Haystack

NOVEMBER 25, 2018

2/ The Metrics-Momentum Signal: According to Forbes , Airtable’s revenues are slated to grow 4x this year to $20M annualized, with over 80,000 different companies using some part of the platform. 5/ The Enduring Allure Of Platform Potential: Revenue is important. Revenue acceleration is, too.

Technical Review 127

Technical Review Open Source Software Review Venture Capital 127

ConversionXL

FEBRUARY 3, 2022

No changes were made to the customer journey, and it had nothing to do with revenue lift. It isn’t about finding quick hacks to boost short-term revenue. They work to improve top-of-funnel metrics like brand awareness and identify opportunities to improve customer activation, retention, and referral efforts.

Framework 102

Framework Marketing Acquisition Retention 102

ConversionXL

SEPTEMBER 1, 2020

Meaning: C = Customers (traffic x conversion rate) CLV = Customer revenue – (CAC + cost of serving that customer) CAC = Customer Acquisition Cost G = Growth. The formula weans businesses from an obsession with traffic and instead focuses on increasing customers that generate the most revenue with the lowest acquisition and maintenance costs.

Customer 132

Customer SMS Retention Acquisition 132

ReadWriteStart

JUNE 8, 2021

After launching a new startup, you’ll be interested in growing the business as quickly as possible, thus generating more revenue, securing more stability, and improving your reputation as well. You’ll need to think about employee retention. But many of the strategies that boost employee productivity will also boost retention by proxy.

Employee 127

Employee Product Startup Software Review 127

VC Cafe

JULY 21, 2022

NPD reported on Friday that consumers spent 10% less in the first six months of 2022 than they did during the same time period last year, with game industry revenue down to $26.3 While mobile game revenue was down 6.6% The big challenge is retention, as users get bored and flock to the next game. as they reached 28.1

Forecast 190

Forecast IP Mobile Acquisition 190

ReadWriteStart

NOVEMBER 20, 2023

Prioritise Employee Training “Offering opportunities for training and development can aid in workforce retention, lower turnover costs, and boost overall productivity.” Productivity Gains: A well-trained workforce is more productive and efficient, leading to increased output and revenue generation.

Software Review 138

Software Review Technical Review Retention Cost 138

Both Sides of the Table

MAY 5, 2011

When you account for competition for talent, the difficulty of retention, the cost of living and the difficulty of rising above the noise – there are many advantages of staying put. They have the same trade-off decisions that you do about packing up and moving to Silicon Valley vs. staying and building locally.

Seattle 317

Seattle Silicon Valley Technical Review Los Angeles 317

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 13, 2015

Identify what role is missing from the company today, which also is the most vital for (your definition of) success over the next 12 months. (“Success” could mean revenue growth, great customer service, removing a large risk, or a dozen other things.). Hire the best person for that role. How to determine (1)?

Part-Time VPE 120

Part-Time VPE Hiring Retention Revenue 120

Startup Professionals Musings

AUGUST 31, 2014

The revenue model you select is basically the implementation of your business strategy, and the key to attaining your financial objectives. So what are some of the most common revenue models being used by startups today? business business model entrepreneur revenue model startup' The customer advantage is a lower entry cost.

Revenue 287

Revenue Startup Business Model Retention 287