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7 Key Factors Obscure Your Customer Acquisition Costs

Startup Professionals Musings

In general, I have found that channel partnerships with value-added resellers are a great way to reduce CAC, as well as boost retention, and improve return on investment. Long sales cycles obscure beginning and end of costs. More empowered buyers have resulted in longer sales cycles.

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Finding Product Market Fit is More Than Just Checking Boxes

VC Cafe

Achieving product-market fit is a critical milestone for startups, signalling that the product has traction and resonates well with its target audience.

Product 158
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Learning Styles: The Impact on Marketing Messaging

ConversionXL

Client education is central to marketing messaging, too, especially for sellers with long sales cycles. Using someone’s preferred learning style increases knowledge retention. Myth 1: Using someone’s preferred learning style increases knowledge retention. Prospects spend a limited amount of time on your site.

Marketing 124
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9 Steps Proven To Build A Successful Sales Team From Scratch

YoungUpstarts

Territory and account plan development and various other tests should be used to gauge learning progress and knowledge retention. It is critical that a new sales hire’s performance be monitored and measured closely. Companies that take the time to invest in onboarding reap the rewards down the road. Measure success.

Sales 100
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CXL Live 2022 Recap: Main Takeaways From 6 World-Class Marketers

ConversionXL

Product should be your main channel for customer acquisition, retention and expansion. It has high close rates and shorter sales cycles, and some of the usual metrics are lagging indicators (demos attended, proposals sent, and average deal size). Gaetano DiNardi. Then, there’s demand capturing.

B2B 94
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2023-2024 B2B SaaS Benchmarks

VC Cafe

Net Revenue Retention (NRR) Definition: NRR measures the percentage of recurring revenue retained from existing customers over a given period, considering upgrades, downgrades, and churn. I also recommend checking out my post on conversion, retention and churn benchmarks for various business models (B2C subscription, marketplaces, etc).

B2B 97
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Critical Key Performance Indicators (KPIs) for Founders

Up and Running

Net Promoter Score (NPS): measures customer loyalty and satisfaction, which is essential for customer retention and referral marketing. Open opportunities by stage: monitor the number of leads you have at each stage of the sales cycle and how you can best allocate resources to pursue them. Employee KPIs.

Founder 71