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[Review] The Social Customer

YoungUpstarts

Nor to achieve the greatest “virality” in our digital campaigns. T = Tools, the myriad platforms and software needed. These require integrating Social CRM systems with both customer and non-customer facing processes such as the following: Customer service processes – eg call centre, conflict resolutions, technical support.

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Startup tips: 5 great tools for freelancers (and small businesses)

crowdSPRING Blog

The Harvard Business Review is probably the leading publication for business and their an online journal contains thousands of articles nonbusiness theory, practice, and technique. 5 great viral marketing campaigns (and what small businesses can learn from them!). ” 2. Two great resources are Salesforce and Zoho.com.

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Lessons Learned: The hacker's lament

Startup Lessons Learned

When I want to know about some concurrency issues between services in his cluster, he doesnt blink an eye when I suggest we get the source code and take a look. When a startup encounters difficult technical problems, this is the guy you want solving them. He throws off volumes of code, and it works. All is not lost, though.

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Test Your Aptitude for Business Internet Jargon

Startup Professionals Musings

Viral marketing. Viral marketing costs real money, but is often worth it. Wikipedia started this, but it is also used for technical support, software, and product reviews. No SEM plan means you are missing a huge marketing opportunity. Streaming video. You can use it for your business.

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Internet Business Lingo Quiz for Entrepreneurs

Startup Professionals Musings

Viral marketing. Viral marketing costs real money, but is often worth it. Wikipedia started this, but it is also used for technical support, software, and product reviews. Rates per click are very low, so don’t try to live on ad revenues until visit rates are very high. Crowdsourcing.

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