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I was in New York last week with my class at Columbia University and several events made me realize that the CustomerDevelopment model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?
Lessons Learned by Eric Ries Sunday, September 7, 2008 CustomerDevelopment Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customerdevelopment methodology.
Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customerdevelopment? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.
For the last two and a half years, the teams that were part of the National Science Foundation Innovation Corps were those who wanted to learn how to commercialize their science, applied to join the program, fought to get in and went through a grueling three month program. Class starts Oct 1 st and runs through Dec 10 th.
I believe it is the best introduction to CustomerDevelopment you can buy. As all of you know, Steve Blank is the progenitor of CustomerDevelopment and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.
Lessons Learned by Eric Ries Wednesday, December 23, 2009 Why vanity metrics are dangerous In a previous post, I defined two kinds of metrics: vanity metrics and actionable metrics. In this post, Id like to talk about the perils of vanity metrics. My personal favorite vanity metrics is "hits."
Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customerdevelopment Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.
Long before there was the Lean Startup, Business Model Canvas or CustomerDevelopment there was a guy in Santa Barbara California who had already figured it out. I want to tell you a story about how a team pivoted and succeeded by synchronizing product and customerdevelopment. Filed under: CustomerDevelopment.
One of the fundamental benefits of being so active in building the FoundersPad accelerator (a 12-week, Lean Startup program focused on customerdevelopment) is working with the cohort participants on refining their business models. CustomerDevelopment Lean LaunchPad Science and Industrial Policy Venture Capital'
Lessons Learned by Eric Ries Sunday, February 22, 2009 Please teach kids programming, Mr. President Of course, what I really mean is: let them teach themselves. See Paul Grahams Why Nerds are Unpopular to learn more) Take a look at this article on a programming Q&A site: How old are you, and how old were you when you started coding?
Many agencies outsource product development to private contractors, leaving the government with mostly process people – who write requirements, and oversee acquisition, program management, and contracts. Metrics are used to manage process rather than creation of new capabilities, outcomes and speed to deployment.
Their idea is that consumers will want a subscription service for short form entertainment (10-minute programs) for mobile rather than full length movies. Tech IPO prices exploded and subsequent trading prices rose to dizzying heights as the stock prices became disconnected from the traditional metrics of revenue and profits.
Master of 500 Hats: Startup Metrics for Pirates (SeedCamp 2008, London) This presentation should be required reading for anyone creating a startup with an online service component. He also has a discussion of how your choice of business model determines which of these metric areas you want to focus on. Choose one.
Another way to learn more about who’s speaking is to sort the conference program by category and find people addressing specific topics. The conference is just a week away, so look over the entire program on our site , and then register today !' For example: Mitch Kapor was a founder of Lotus.
I am heavily indebted to earlier theorists, and highly recommend the books Lean Thinking and Lean Software Development. I also owe a great debt to Kent Beck, whose Extreme Programming Explained: Embrace Change was my first introduction to this kind of thinking. (So Labels: customerdevelopment , lean startup 8comments: Amy said.
Focus on the output metrics of that part of the product, and you make the problem a lot more clear. I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customerdevelopment process. Labels: customerdevelopment , split-test 7comments: Editor said.
Berkeley Boalt Law School and runs their entrepreneurship program. Bending over: How to sell to large companies - A Smart Bear: Startups and Marketing for Geeks , May 24, 2010 This is a guest post by Steve Hanov , who blogs about programming and startups. They’re deep into CustomerDevelopment ,” he said. Stay Tuned.
In a lot of cases, this requires a lot of energy invested in talking to customers or metrics and analytics. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? In fact, MVP is quite annoying, because it imposes extra overhead. Learning is better than optimization (the local ma.
Each has its own iterative process: customerdevelopment and agile development respectively. Leading up to a pivot, each cycle, despite our best efforts, the metrics werent good enough. In a customer problem pivot, we try to solve a different problem for the same customer segment. It was painful.
He is the co-author of several books including The Black Art of Java Game Programming (Waite Group Press, 1996). Although Catalyst folded with the dot-com crash, Ries continued his entrepreneurial career as a Senior Software Engineer at There.com, leading efforts in agile software development and user-generated content.
We had a great on-boarding process, complete with a mentoring program and a syllabus of key ideas to be covered. We didnt start with a great program like that, nor did we spend a lot of time all at once investing in it. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
If you cant find any , maybe that means you havent figured out who your customer is yet. And if you dont know who your customer is, perhaps some customerdevelopment is in order? Labels: customerdevelopment , search engine marketing 13comments: Jim Lindstrom said. What is customerdevelopment?
Now we needed to put the tactical programs in place to make this repositioning strategy happen. Metrics – Mine is Bigger Than Yours The first thing SuperMac needed to do was to change how our potential color desktop publishing customers viewed our products versus our competitors’ products. Stay out of startups.
Lessons Learned by Eric Ries Tuesday, March 24, 2009 The metrics and levers of engagement, presentation on Engagement Loops for Facebook Developer Garage SF Ill be presenting a talk at the Facebook Developer Garage SF Wednesday evening. What good are these metrics if they dont help guide product or business decisions?
The program examines the DNA of entrepreneurs: what makes them tick, how they came up with their ideas; and explores the habits that make them successful, and the highs and lows that pushed them forward. Filed under: CustomerDevelopment , SiriusXM Radio Show. Tune in Thursday, Oct.
Eventually, I hope to get them on a full agile diet, with TDD, scrums, sprints, pair programming, and more. But first I think we need to save the product manager from that special form of torture only a waterfall product development team can create. No departments The Five Whys for Startups (for Harvard Business R.
Kent is a significant figure in the field of software development. To his credit are Extreme Programming , jUnit, patterns, TDD , the list goes on. Kent is a significant figure in the field of software development. To his credit are Extreme Programming , jUnit, patterns, TDD , the list goes on. for Harvard Business Revie.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Kent Beck keynote, "To Agility, and Beyond" Six streaming locations Interviews ► March (7) New conference website, speakers, agenda Two new scholarship programs for lean startups Speed up or slow down?
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Kent Beck keynote, "To Agility, and Beyond" Six streaming locations Interviews ► March (7) New conference website, speakers, agenda Two new scholarship programs for lean startups Speed up or slow down? Amazon PostRank
Customerdevelopment. For those interested in getting started with agile or customerdevelopment, I thought Id include a few links. My path to lean startups began with Kent Beck and extreme programming. tags: lean startup ) Labels: customerdevelopment , events , lean startup , slides 8comments: Nivi said.
If done right, a programming interview serves two purposes simultaneously. For software engineers, I think this absolutely has to be a programming problem solved on a whiteboard. My technique is to structure a technical interview around an in-depth programming and problem-solving exercise. Have you tried it?
Those rates gave us a map that told us a lot about our customers; insights that proved stable even when the company grew orders of magnitude bigger. Only much later did I realize that this was an application of customerdevelopment to online marketing. Its now a technique I recommend for any web-based startup.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Kent Beck keynote, "To Agility, and Beyond" Six streaming locations Interviews ► March (7) New conference website, speakers, agenda Two new scholarship programs for lean startups Speed up or slow down? Amazon PostRank
In fact, this crisis was at the heart of Steve Blank ’s original impetus to developcustomerdevelopment as an alternative set of milestones to use for startups.) For example, in my work with MBA’s who want to go into software entrepreneurship, I often encourage them to learn how to program.
Thats the essence of so many of the lean startup techniques Ive evangelized: customerdevelopment , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience. Creating a company-wide feedback loop that incorporates both customerdevelopment and agile development is a challenge.
I have personally taught many “non-technical&# people to program – graphic designers, QA folks, even artists and animators. Instead of focusing on programs designed to specifically benefit any one group, I think our focus should be on making our companies as meritocratic as possible.
Two Ways to Hold Entrepreneurs Accountable Beware of Vanity Metrics For Startups, How Much Process Is Too Much? Labels: product development Speed up or slow down? Two Ways to Hold Entrepreneurs Accountable Beware of Vanity Metrics For Startups, How Much Process Is Too Much? Learning is better than optimization (the local ma.
Every board meeting, the metrics of success change. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule. Time-to-complete-a-sale is not a bad metric for validated learning at this stage.
Giving rise to three verbs: Implement (programming!) The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.
But we couldn''t have identified this without having clear metrics (that high bug count) to assess our development process. On CustomerDevelopment in a growing company, Wyatt offered the following advice: Wyatt: We''ve employed a number of systems in the organization that keep all of us close to the customer.
And, as one entrepreneur put it to me, "we understood that a big part of our responsibility in the program was to make sure the mentors have a good experience, by taking their advice to heart and giving them a feeling of being part of our evolution as a company." And do your customerdevelopment. Articulate, inspirational.
At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Instead, we try to accelerate with respect to validated learning about customers. Even if it shows improvement in some micro metric, does that invalidate the overall design? No one feature is to blame.
For those whove heard it, it contains a length discourse on the subject of agile software development and extreme programming, including its weaknesses when applied to startups. I assumed he was there to refute my critique of extreme programming, but nothing could be further from the truth. Was that really the Kent Beck?
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Kent Beck keynote, "To Agility, and Beyond" Six streaming locations Interviews ► March (7) New conference website, speakers, agenda Two new scholarship programs for lean startups Speed up or slow down?
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